Sport Tech & Data
Senior Project Manager | Digital
Mid Level
North Macedonia
hybrid
Full time
Job description
About the Role
Deltatre builds the platforms behind some of the world's most-watched sports and entertainment organisations, and this role sits within the Digital team of its delivery organisation. Digital covers the websites, apps and publishing tools that keep fans connected between events, and the Senior Project Manager works alongside designers, engineers and technologists to deliver experiences used by millions of fans. The role leads cross-functional teams through complex, multi-disciplinary delivery, owning everything from sprint execution and project financials to client relationships and pre-sales scoping.
Key Responsibilities
- Lead cross-functional teams to deliver complex Digital projects from kickoff through launch and post-launch support, including post-launch reviews that measure operational stability and feed learnings back into project, product and account roadmaps.
- Define, communicate and agree the scope of work with both the client and internal stakeholders, keeping delivery aligned with client objectives and with the quality of the end-user experience.
- Translate client business objectives into measurable delivery outcomes that feed into account and portfolio strategy.
- Own the project backlog agreed with the client, including writing epics and user stories, so the development team delivers the right level of value and quality every sprint.
- Facilitate sprint planning, estimation and retrospectives, and act on what they surface to improve how the team delivers.
- Track team velocity, project financials (P&L) and KPIs against the project plan, and create and maintain project plans, budgets and reporting documentation.
- Report on project performance across delivery speed, scope, quality and cost, and protect project margins through disciplined change control.
- Contribute to pre-sales and scoping, including effort and cost estimates, RFIs and Statements of Work (SOWs).
- Act as the central point of communication between internal stakeholders, engineering teams and clients, providing clear and timely updates through regular reporting, standups and client-facing reviews
- And build working relationships with client stakeholders and executive sponsors from onboarding through to support.
- Discuss and negotiate the scope of work with the client as the project progresses, based on implementation progress, the remaining timeline and external factors that could affect delivery, and maintain dependency plans across sprints, infrastructure and third-party integrations.
- Run daily standups and end-of-sprint retrospectives, coaching the team on agile practices, and keep project artifacts such as the RACI matrix, RAID log, change requests and communication plans current and accessible.
- Set up governance cadences, steering committees and milestone gates that keep projects aligned with business strategy, and mentor and coach junior project managers and coordinators.
Required Experience & Qualifications
- 3+ years' experience leading complex, multi-disciplinary technology projects of up to 12 months, with budgets above $500,000.
- Hands-on experience applying Agile and Scrum to manage development teams and deliver technology projects on time and within scope.
- Experience aligning delivery outcomes with client business goals, and managing change control, risk and project profitability.
- Enough technical understanding to discuss architecture, integrations and estimates with engineers, and to explain the trade-offs to non-technical stakeholders.
- Working knowledge of the Atlassian suite, especially Jira and Confluence, for workflows, documentation and sprint tracking.
- Fluent written and spoken English, adapting communication to audiences ranging from engineering teams to senior stakeholders.
- Experience working in an international or distributed organisation, collaborating across time zones and cultures.
- Experience mentoring team members and sharing knowledge across a delivery team.
- Examples of process improvements introduced without formal authority, including where scope or priorities were unclear.
Preferred Skills
- Background in digital media or publishing projects.
- Experience delivering websites, apps or content platforms for sports, media or entertainment organisations.
- Experience delivering projects for sports federations, leagues or tournament organisers.
- Experience in a digital agency or professional services delivery environment.
- Experience contributing to professional services engagements, RFIs and SOW generation.
Workplace
- Hybrid working, with at least one day per week in the Skopje office.
The Application Process
The hiring process comprises three stages, and the format can be adjusted on request if any stage would be difficult. Accessibility and accommodation questions are welcome at any stage.
- Introductory conversation, giving both sides the chance to get to know each other and to ask questions about Deltatre.
- 1-hour technical interview, deep diving on experience and collecting examples of the responsibilities handled in past roles, with the opportunity to explore the role in depth and ask questions.
- 1-hour competency-based interview, using situational questions about how real-life scenarios at work are handled.
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