Cluster Venue Logistics Manager

Is responsible for planning, coordinating and delivering logistics operations across a cluster of tournament venues for Men's Rugby World Cup 2027. Based in Sydney CBD and reporting to the Logistics Venues & Materials Manager, it works closely with venue operators, suppliers, the third-party logistics provider, Functional Areas and internal delivery teams. The postholder leads venue readiness, venue storage and FF&E operations, and ensures logistics services are delivered safely, efficiently and in line with tournament requirements.

• Lead the planning, readiness and delivery of venue logistics operations across a cluster of Rugby World Cup 2027 venues, ensuring services align with tournament requirements, venue agreements and operational plans.
• Develop and coordinate venue-specific logistics plans, including FF&E bump-in and bump-out activities, delivery schedules, access routes and venue readiness requirements.
• Manage venue storage solutions, shared logistics resources and operational support requests to ensure venues are equipped and prepared for event delivery.
• Lead, coach and support Venue Logistics Managers, driving a consistent approach to planning, issue resolution, operational readiness and logistics delivery across assigned venues.
• Oversee the recruitment, training, deployment and operational management of venue-based logistics crews in partnership with the third-party logistics provider (3PL).
• Act as the primary liaison for FF&E suppliers, venue operators and key stakeholders, monitoring performance against contractual obligations, service levels, milestones and operational deliverables.
• Monitor operational performance, identify and mitigate risks, and lead escalations and issue resolution activities, while serving as Venue Logistics Manager for an assigned principal venue during tournament operations.

• Minimum three years' experience in venue operations, logistics, event operations or other large-scale service delivery environments.
• Strong planning, organisational and administrative skills, with the ability to coordinate complex operational plans, manage venue readiness activities and balance multiple priorities simultaneously.
• Proven ability to build and maintain effective relationships with suppliers, venue operators, contractors, volunteers, partners and cross-functional teams to achieve successful outcomes.
• Previous people leadership experience, with the ability to lead, motivate and develop both paid staff and volunteer workforces in dynamic operational environments.
• Strong problem-solving, risk management and decision-making skills, with the confidence to manage operational challenges and deliver results in fast-paced, high-pressure settings.
• Excellent written and verbal communication skills, with the ability to engage a broad range of stakeholders and provide clear operational updates, reporting and guidance.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Flexibility to travel between host cities and venues and to work outside standard business hours, including evenings and weekends, to support activities and tournament delivery.
• Ability to obtain own unlimited working rights in Australia.
• Prepared to be based in the role location at own expense, as no relocation package is provided.

• Experience within major events, sport, venues, stadia or supply chain operations is advantageous.

• Sydney CBD headquarters opposite Hyde Park, a short walk from Town Hall Station and surrounded by cafés, restaurants and public transport options.
• Hybrid work model with four days per week in the office (Monday to Thursday), transitioning to full-time in the office as tournament delivery approaches.

• Fixed-term contract offering unique exposure to the delivery of a world-class sporting event.
• Weekly fresh fruit, wellbeing initiatives and regular Lunch & Learn sessions.
• On-site showers, fresh towels and premium Dyson hair tools.
• Collaborative and social workplace with regular team events, celebrations and weekly catch-ups that recognise success and foster connection.
• Opportunity to play a key role in delivering the Men's Rugby World Cup 2027 and help create a lasting legacy for rugby in Australia.