Venues & Hospitality
Back Of House Supervisor - The Excel
Entry Level
London, United Kingdom
in office
Full time
OperationsHealth & SafetyEvent Transport & LogisticsMatchday & Venue OpsFacilities Management£33k
Job description
About the Role
The Back of House Supervisor supports the back of house team in running warehouse procedures, building up equipment picklists and keeping the loading bay clean, tidy and in a working state. The role works closely with the Back of House Manager and the wider logistics and back of house team, including during live events. The post holder also owns the delivery of health and safety policy and process across their remit.
Key Responsibilities
- Build up equipment picklists and promptly communicate any shortages.
- Support the back of house team in running warehouse procedures.
- Maintain linen stock levels and housekeeping disposables alongside the back of house team.
- Keep the loading bay area clean, tidy and in a working state at all times.
- Ensure correct equipment storage within the warehouse.
- Report any maintenance issues within the hospitality back of house areas.
- Work with the Back of House Manager to keep the warehouse tidy and well organised at all times.
- Complete the disposable stocktake alongside the Back of House Manager.
- Support the logistics and back of house team during live events by operating and running the clearing stations area.
- Own the delivery of health and safety policy and process across the remit.
Required Experience & Qualifications
- Minimum two years' experience in a back of house or logistics environment.
- Experience of working in a fast-paced environment.
- Great communication skills.
- Flexible approach and teamwork driven.
- Calm and structured approach, coupled with resilience and problem-solving skills.
- Entrepreneurial spirit.
- Act as an ambassador for the company at all times.
- Holidays must be taken subject to the needs of the business and cannot be carried forward, in line with company policy.
Preferred Skills
- Forklift driving licence holder (preferable).
Workplace
- Hours of work are determined by the needs of the business and are subject to the Working Time Directive and any workforce agreement in place.
- Involves evening and weekend working.
Benefits & Perks
- Medicash healthcare benefits, including dental, optical and therapy treatments (includes up to four dependent children).
- Aviva Digicare free annual healthcare check.
- Exclusive benefits and wellbeing site (Perks at Work).
- Entertainment discounts of up to 55% off cinema tickets.
- Health and wellbeing discounts, including 20% off Nuffield Health and 10% off Pure Gym.
- Travel discounts with holiday companies such as TUI and Expedia.
- Shopping discounts of up to 15% at high street and online stores via shopping cards.
- Meals on duty.
- Vodafone discounts.
- Pension scheme and life assurance.
- Employee Assistance Programme.
- 23 days' annual leave plus bank holidays, with an additional day off for your birthday.
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