Warehouse Manager - The Excel

Leads the day-to-day warehouse operation, ensuring back-of-house stock, equipment, goods receiving and dispatch procedures are delivered efficiently, safely and in line with event deadlines, operational requirements and budget expectations. Reporting to the Deputy Head of Back of House, the post-holder takes the lead on the operational aspects of the warehouse and supports the wider Back of House function through strong organisation, effective stock control, cost awareness and high service standards. The role supports the delivery of departmental objectives, maintains supplier and contractor relationships, ensures compliance with health and safety standards, and drives operational consistency across warehouse and loading bay activity.

• Lead the daily warehouse operation, ensuring all activities are organised, efficient and aligned to event requirements and operational deadlines.
• Manage picklist procedures in liaison with the operational and culinary teams, reporting shortages promptly and proposing suitable alternatives.
• Oversee goods receiving and hired equipment collections and returns, checking deliveries accurately, reporting shortages, damages and discrepancies to suppliers and internally, and escalating losses to the Deputy Head of Back of House.
• Maintain high standards of organisation, cleanliness and tidiness across all warehouse and storage areas, with particular focus on equipment storage and accessibility, and oversee the loading bay to ensure safe, timely and effective movement of goods and equipment.
• Manage stock holding levels for linen, disposables, chemicals and other warehouse-controlled items, carry out monthly stocktakes for disposables and chemicals, and support the quarterly CCG and annual equipment stocktakes, investigating and explaining discrepancies.
• Monitor warehouse-related costs, including breakages, losses, consumables and hired equipment charges, and take action to control spend in line with departmental targets.
• Take proactive steps to reduce breakage of china, glassware and equipment, ensuring losses are logged, monitored and explained.
• Supervise and support the warehouse team, providing clear direction, conducting regular briefings, contributing to appraisals and performance reviews, and supporting training completion and ongoing development.
• Take ownership of health and safety practices across the warehouse and loading bay, ensuring equipment is used, stored, transported and handled in line with HSE procedures and that mandatory H&S training is completed and kept up to date.
• Build and maintain effective working relationships with internal departments, external suppliers and contractors, and drive continuous improvement in warehouse processes, standards and operational efficiency.

• Previous experience in a warehouse, logistics or Back of House management role within hospitality, events or a fast-paced operational environment.
• Strong understanding of stock control, goods receiving, storage procedures and warehouse organisation.
• Experience leading operational teams and managing day-to-day workflows.
• Good financial awareness with the ability to monitor costs, losses and stock-related spend.
• Strong communication skills with the ability to work effectively across departments and with suppliers.
• Good understanding of health and safety requirements within a warehouse or operational environment.
• Able to work under pressure and meet tight deadlines in a dynamic events environment.

• Hours of work are determined by the needs of the business and are subject to the Working Time Directive and any workforce agreement in place; the role involves evening and weekend working.

• Medicash healthcare benefits, including dental, optical and therapy treatments (covering up to 4 dependent children)
• Aviva Digicare free annual healthcare check
• Exclusive benefits and wellbeing site (Perks at Work)
• Entertainment discounts, including up to 55% off cinema tickets
• Health and wellbeing discounts, including 20% off Nuffield Health and 10% off Pure Gym
• Travel discounts with holiday companies such as TUI and Expedia
• Shopping discounts of up to 15% at high street and online stores through shopping cards
• Meals on duty
• Vodafone discounts
• Pension scheme and life assurance
• Employee Assistance Programme
• 23 days' annual leave plus bank holidays, with an additional day off for your birthday

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers, striving to build a culture that respects and celebrates the unique talents, beliefs, backgrounds and abilities of all team members. As part of Compass, colleagues help to feed people, fuel progress and forge connections in around 6,000 venues, with competitive pay, great perks and unrivalled opportunities for learning and development at one of the UK's biggest businesses.