Childcare Supervisor

Supports the delivery of exceptional family experiences by helping create a safe, engaging and memorable environment where children can learn, play and thrive. It sits within the Family Activities Team and involves inspiring and supporting the childcare team, building strong relationships with families, and maintaining the highest standards of care, safety and service across junior programmes. The role also supports the Family Activities Manager and leads the team in their absence when required.

• Support the day-to-day operation of Club V, ensuring a safe, engaging and welcoming environment for children of all ages.
• Supervise and support the childcare team, helping to maintain exceptional standards of care, service and compliance.
• Deliver fun, creative and age-appropriate activities that provide memorable experiences for children and families.
• Build positive relationships with children, parents and caregivers, creating a trusted and welcoming family environment.
• Support team training, onboarding and development, acting as a role model for service, safety and operational standards.
• Assist with rota management, team organisation and the smooth running of daily activities.
• Ensure all safeguarding, health and safety, and company policies are followed at all times.
• Support the Family Activities Manager and confidently lead the team in their absence when required.

• Minimum Level 3 qualification in a childcare-related field (Health & Social Care qualifications alone do not meet the requirement).
• Previous experience working with children in a childcare, nursery, education, leisure or similar environment.
• Friendly, calm and approachable, with the ability to act quickly and effectively in a variety of situations.
• Experience supporting or supervising a team, with a passion for motivating others and creating positive team cultures.
• Excellent communication and relationship-building skills, particularly with children, parents and caregivers.
• Strong organisational skills and attention to detail, with a proactive and solution-focused approach.
• Passionate about creating exceptional experiences for children and families.
• Flexible to work across the club's operating hours, including evenings, weekends and school holidays where required.

• Part-time, 20 hours per week

• £13.72–£13.72 GBP

• Opportunity to be part of a brand redefining the future of wellness.
• Premium environment with industry-leading facilities.
• Development and progression opportunities aligned to your level.
• Access to a vibrant, engaged member community.
• Platform to build your career, reputation and impact.
• 30 days (including bank holidays) annual leave, plus a Celebration Day, with encouragement to take the leave.
• Access to The Peoples Pension, with contributions at 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and the ability to take advantage of Club V.
• Discounts across Virgin Active, from guest passes to 50% off PT sessions.
• Membership of Virgin Family, with communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
• 20% off food and drink at KAUAI branches located in clubs.
• Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.