Sporting Fashion & Goods
Specialist Multimedia and Event Support
Mid Level
Herzogenaurach, Germany
hybrid
Full time
Job description
About the Role
Provides first- and second-level support for multimedia, audiovisual, meeting room, and collaboration technologies. It supports corporate and executive events by operating audio, video, presentation, and streaming technologies and ensuring reliable live technical support. The position coordinates technical setup, testing, and event readiness while collaborating with internal stakeholders and external vendors.
Key Responsibilities
- Provide 1st and 2nd level support for multimedia, audiovisual, meeting room, and collaboration technologies.
- Provide technical support for corporate and executive events.
- Operate audio, video, presentation, and streaming technologies.
- Support Microsoft Teams Rooms and collaboration solutions.
- Coordinate technical setup, testing, and event readiness.
- Ensure reliable live technical support during events.
- Maintain multimedia equipment and technical documentation.
- Collaborate with internal stakeholders and external vendors.
- Drive continuous improvement of multimedia services.
Required Experience & Qualifications
- Successfully completed studies or vocational training in IT, audiovisual technology, media technology, event technology, or a comparable field.
- At least 3 years of professional experience in multimedia, audiovisual, or event technology support.
- Strong technical knowledge of audiovisual systems, video conferencing, audio systems, displays, cameras, microphones, and presentation technologies.
- Good knowledge of Microsoft Teams, Microsoft Teams Rooms, Surface Hub, Microsoft 365, Windows 11, and collaboration technologies.
- Practical experience supporting corporate events, hybrid events, executive meetings, town halls, and live productions.
- Strong troubleshooting skills with the ability to resolve technical issues quickly in time-critical situations.
- High level of service orientation with a strong focus on user and event experience.
- Excellent communication, organisational, and documentation skills.
- Strong team player with the ability to collaborate effectively with business stakeholders, IT teams, and external vendors.
- Flexible and willing to support events outside standard business hours when required.
- Motivated to continuously learn new multimedia, audiovisual, and collaboration technologies.
- Fluent in German or English.
Preferred Skills
- Additional languages are considered an advantage.
The Application Process
Applications are submitted online and reviewed by real people committed to fairness, transparency, and equal opportunity. No automated systems or AI tools are used to make hiring decisions; AI-supported functions may be used for isolated organisational steps such as scheduling interviews.
- Click APPLY ONLINE and follow the steps to upload your application.
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