Christmas Retail Sales Advisors, Swords Store

Liverpool Football Club is seeking a Retail Sales Advisor to join its team at the Swords store on a seasonal Christmas temporary contract. The role is responsible for ensuring the overall customer experience within the Liverpool Football Club Store is to the highest possible standard. The successful candidate will work as part of a team to deliver excellent customer service.

• Ensure the overall customer experience within the Liverpool Football Club Store is to the highest possible standard.
• Deal with customer sales and refunds, ensuring a focus on customer care and the customer experience.
• Process cash and card payments at the till.
• Gain and build upon product knowledge to provide advice and guidance on product selection to customers.
• Drive AVS, UPT and Conversion through basic sales management, offering add-on sales and upselling.
• Carry out merchandising and display duties.
• Support stock shrinkage and cash flow controls.
• Support the receiving and storing of large stock deliveries.

• Recent retail store and customer service experience in a customer-facing role.
• Ability to demonstrate a customer service skill set.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.
• Confidence in delivering excellent customer service.
• Ability to work as part of a team.
• Ability to work flexible hours.
• Passion for customer service.

• Retail and/or customer service qualifications would be advantageous.

• Main base is the Swords store in Dublin.
• Seasonal Christmas temporary contract ending on 27 December, working 12 hours per week including evenings and weekends.