Ticketing Performance Manager

Sitting within the Revenue & Yield team, the role builds the demand models that feed Formula E's ticket revenue forecast while serving the wider ticketing function with actionable dashboards and commercial insight. From the initial on-sale campaign to post-race debriefs, the postholder partners closely with Go-To-Market (GTM), Digital, Platforms, and Yield teams to uncover what is working, what is not, and what to do next across the global race calendar.

• Build, evolve, and maintain live sales performance dashboards used across the entire ticketing department to ensure all stakeholders operate from a single source of truth.
• Monitor seat inventory and sales pacing across every ePrix, ticket product, and distribution channel, surfacing emerging revenue risks and commercial opportunities early.
• Develop and refine predictive demand models that feed into ticket revenue forecasts, collaborating closely with the Senior Revenue & Yield Manager to drive forecast accuracy.
• Partner with the Digital Acquisition team to evaluate paid media and marketing channel performance, identifying which initiatives drive conversion and where promotional spend works hardest.
• Lead comprehensive post-race reporting across circuits, products, and channels, translating historical performance data into concrete commercial recommendations for upcoming events.
• Define departmental reporting frameworks, data sources, and modelling standards while running the ticketing team's recurring performance review cadence.

• Strong analytical capability with a proven track record in commercial, sales, or revenue analysis.
• Data visualisation skills with demonstrable experience designing intuitive, user-friendly dashboards that teams actively adopt.
• A proactive problem-solving mindset, converting complex data sets into clear, practical, revenue-driving recommendations rather than static reports.
• Confident communication and presentation skills, with the ability to present insights to senior leaders and translate technical data findings into plain commercial language.
• Exceptional relationship-building skills, with the ability to work across Revenue & Yield, GTM, Digital, and Ticketing Platforms, as well as external ticketing partners across varying global time zones.

• Experience in sport, live entertainment, ticketing, or fast-moving consumer sectors.

• Hybrid role requiring three days a week in the Hammersmith, London office.

• 25 days' annual leave, Birthday day off and Wellbeing leave
• Opportunity to extend your stay if travelling for a race event
• Health Cash Plan and access to the Aviva Digital Workplace app
• Enhanced Parental Leave
• Flexible Bank Holidays
• Paid volunteer and carer's leave
• Cycle to Work and Electric Car Scheme
• Formula E store discount
• Regular social events and employee working groups

Formula E is the world's fastest-growing sport, redefining motorsport with a bold focus on innovation and sustainability. It hosts over 150 races in iconic cities globally and is backed by top manufacturers such as Porsche, Nissan and Jaguar, featuring elite drivers and cutting-edge EV technology.