Partners & Guests Ticketing Manager

The European Tour group is seeking an experienced Partners & Guests Ticketing Manager to join its Ticketing Team for the 2027 season on a fixed-term basis. The role is hands-on, supporting the planning, coordination and delivery of ticket allocations for sponsors, partners and guests across a portfolio of DP World Tour-promoted tournaments, including Rolex Series events. The postholder works closely with internal teams, commercial partners, agencies, sponsors and external ticketing suppliers to ensure ticket requirements are captured accurately, communicated clearly and delivered effectively.

• Coordinate sponsor, partner and guest ticket allocations across DP World Tour-promoted tournaments.
• Work with internal teams to capture contracted and invited ticket requirements and ensure these are accurately recorded.
• Manage the day-to-day administration of multiple ticketing platforms.
• Work with ticketing system suppliers to support platform configuration and event requirements.
• Build strong working relationships with internal teams, sponsors, partners, agencies and suppliers.
• Maintain accurate ticketing data and monitor allocations, outstanding requirements and event readiness.
• Provide clear and timely updates to key stakeholders throughout the event lifecycle.
• Manage last-minute ticket requests, changes and fulfilment requirements.
• Support the development and maintenance of clear ticketing processes and operational guidelines.
• Work closely with the Ticketing Managers and Head of Ticketing to provide on-site operational support at tournaments, and support the wider Ticketing Team in delivering a professional experience for partners, guests and key stakeholders.

• Previous professional experience in ticketing, ideally within major sporting events or another large-scale live event environment.
• Experience using and administering ticketing systems or platforms.
• Experience working with partners, sponsors and/or agencies.
• Experience supporting the operational delivery of large-scale sporting events.
• Excellent attention to detail and confidence working with detailed allocation and ticketing data.
• Strong organisational skills, with the ability to manage competing priorities and deadlines.
• Confidence communicating with a range of internal and external stakeholders.
• Good Microsoft Office skills, particularly Excel and PowerPoint.
• A practical, positive and collaborative approach, with the willingness to get involved and work as part of a small team.
• The ability to remain calm, organised and solutions-focused in a busy event environment.
• Flexibility to travel and work weekends and longer event days when required.
• Fluent English.

• An additional language would be beneficial, but is not essential.
• An interest in golf or sport would be useful, but is not essential.

• Hybrid working, with an expectation of approximately 2–3 days per week on site at Wentworth, Surrey.
• Approximately 8–9 events during the contract, including overseas and weekend travel.

The European Tour group is one of the world's pre-eminent golf organisations, responsible for running the world-famous DP World Tour, The Staysure Legends Tour and the HotelPlanner Tour. Alongside the PGA of America, it also organises golf's greatest team contest, the Ryder Cup. The European Tour group promotes diversity, equality and inclusion, making employment decisions by matching business needs with the skills and experience of candidates.