Digital Delivery Manager

Manages the day-to-day delivery of digital projects and programme workstreams, working closely with internal teams, technology vendors and delivery partners. Working with the Senior Digital Delivery Manager, it translates agreed priorities into practical delivery plans and keeps work progressing against agreed scope, milestones and budgets. The role contributes to the Direct to Fan programme by coordinating delivery across teams and vendors, tracking dependencies and helping resolve issues.

• Manage assigned digital projects and programme workstreams from planning through delivery, launch and handover, tracking progress against agreed scope, timelines and budgets.
• Create and maintain detailed delivery plans, milestones and release schedules, coordinating activities across internal teams, technology vendors and partners.
• Coordinate dependencies between projects and workstreams, follow up on commitments and flag potential impacts on the wider programme.
• Work with product and technical teams to clarify requirements, understand priorities and translate the agreed product roadmap into delivery activities.
• Maintain project and workstream risk, issue, dependency and action logs, working with owners to resolve problems and escalating where required.
• Organise and facilitate delivery planning and status meetings, recording decisions, confirming owners and following up on actions.
• Provide clear, accurate progress updates, highlighting milestone performance, risks, decisions required and changes to delivery forecasts.
• Track proposed changes to scope, timelines and costs, assess their delivery impact and support approval through established governance processes.
• Coordinate testing, release readiness and handover with relevant teams and vendors, ensuring agreed activities and approvals are completed.
• Build effective day-to-day relationships with stakeholders and delivery partners, using established delivery tools and processes and contributing practical improvements through lessons learned.

• Experience delivering digital or technology projects in a project management or delivery management role.
• Experience delivering websites, apps or other consumer-facing digital products, and familiarity with Agile and other delivery approaches.
• Experience coordinating internal teams and external vendors or agencies, including managing dependencies and following up on delivery commitments.
• Ability to build and maintain delivery plans, track milestones and manage risks, issues and changes across multiple concurrent activities.
• Working understanding of digital product development and the delivery lifecycle, including requirements, development, testing and release.
• Experience working within established project or programme governance, with the judgement to resolve day-to-day issues and escalate decisions appropriately.
• Experience using delivery and collaboration tools such as Jira, Confluence and Slack.
• Strong organisational skills and attention to detail, with the ability to prioritise work and maintain accurate project information.
• Clear written and verbal communication skills, including the ability to explain delivery progress and issues to technical and non-technical stakeholders.
• A considered, practical approach to problem solving and a focus on keeping work moving.
• Collaborative approach and a clear sense of ownership for agreed deliverables and shared outcomes.