Human Resources & Recruiting Operations Coordinator

The People Operations & Recruiting Coordinator supports the daily operations of the HR function and the recruiting team, acting as a blended role that influences both the employee experience and the candidate journey. The post holder ensures people processes are organised, efficient, and human-centred, working closely with Hiring Managers, IT, Finance, Recruiters, interviewers, and the wider HR team across multiple countries. The role spans the employee lifecycle, from requisition creation and interview coordination through preboarding, onboarding, and ongoing HR operational support.

• Maintain and update employee data and records across key HR systems, including Airtable and the HCM platform, ensuring a high level of accuracy, timeliness, confidentiality, and data integrity.
• Manage employee lifecycle changes, including new hires, internal transfers, changes to line manager, job title, cost centre, employment details, and terminations, in line with internal processes, approval requirements, and compliance standards.
• Coordinate and administer the end-to-end onboarding and preboarding process, partnering with Hiring Managers, IT, and other internal stakeholders, and provide on-site support for new hires on their first day, including welcoming employees and conducting office tours.
• Create tailored onboarding plans using internal GPT tools and partner with Hiring Managers to review and finalise plans ahead of new starters joining.
• Prepare and issue employment contracts and associated new hire documentation, ensuring information is accurate, appropriately approved, and delivered within required timelines.
• Support Right to Work and other employment compliance processes across multiple countries, ensuring required documentation is completed, recorded, and maintained appropriately.
• Maintain temporary worker and contractor records, proactively tracking contract end and extension dates and ensuring changes follow the appropriate approval processes.
• Complete new hire setup and administration across relevant internal and external systems, including expensing and benefit tools, and ensure new starters are enrolled in the appropriate onboarding and learning programmes, including the Topps Orientation course on Fanatics University.
• Act as a point of contact for employees and managers on day-to-day HR operational queries, providing timely support and escalating more complex matters to the appropriate HR team member where required.
• Support consistent HR processes across the employee lifecycle by maintaining process documentation, identifying gaps, and partnering with the wider HR team on operational improvements, including global and regional initiatives such as Airtable automations and improved workflows.
• Support regular HR data reviews and reporting, helping identify and resolve data discrepancies and ensuring employee information remains accurate across systems.
• Manage requisition creation within the applicant tracking system, ensuring accuracy and consistency across platforms and partnering with Finance to validate costings and required approvals.
• Coordinate interview scheduling and candidate communications in partnership with Recruiters, Hiring Managers, interviewers, and executives across multiple locations globally, with a strong focus on delivering a high-quality, white glove experience.
• Support recruiting administration throughout the hiring process, ensuring candidate and requisition information is accurate, up to date, and appropriately documented, and deliver a professional, responsive, and consistent candidate experience throughout the interview and offer stages.
• Partner closely with Recruiting and HR Operations to ensure a seamless transition from candidate acceptance through preboarding and onboarding.

• 3-5+ years of experience in Recruiting/Human Resources coordination, or a people operations role, in an international environment.
• Familiarity with GDPR and employee/candidate data handling requirements.
• Excellent organisational skills with the ability to manage multiple tasks, juggle shifting priorities, and adapt quickly in a fast-paced environment while maintaining a high level of accuracy and responsiveness.
• Clear and professional written and verbal communication.
• A proactive, service-oriented mindset and a passion for creating a great employee and candidate experience.
• Strong problem-solving skills with a proactive approach to identifying issues, resolving roadblocks, and improving processes.
• Comfortable operating with ambiguity and changing needs while maintaining focus, precision, and timely execution.
• Discretion and sensitivity when handling confidential information.

• Experience in a tech, media, or startup environment.
• Familiarity with HRIS and ATS tools (e.g., Oracle, Lever, Airtable, Greenhouse).

• Office-based role, working in the designated office five days per week.

Fanatics is building a leading global digital sports platform, igniting the passions of global sports fans and maximising the presence and reach for its hundreds of sports partners globally through Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, with a database of over 100 million global sports fans, a global partner network of approximately 900 sports properties, over 2,000 retail locations, and more than 22,000 employees.