Manager, Human Resources

The job holder leads and oversees HR operations for BJCH, BJWFOE and BJRO, ensuring efficient service delivery, process excellence and compliance with PRC labour laws and Club policies. The role also provides HR generalist support to BJWFOE and designated functions, delivering end-to-end HR services including recruitment, performance management, employee relations, learning and development and workforce planning to support business objectives. The position reports to the Senior Manager, Human Resources.

• Lead and oversee day-to-day HR operations for BJCH, BJWFOE and BJRO, ensuring efficient, accurate and compliant HR service delivery, and lead and support the HR Operations team to achieve service standards.
• Drive HR process harmonisation and standardisation across BJCH and BJWFOE, and review and continuously improve HR processes, systems, SOPs and the Employee Handbook to enhance operational efficiency, consistency and employee experience.
• Ensure compliance with PRC labour laws, Club policies and internal governance requirements through effective HR operational controls, and proactively identify, assess and mitigate HR operational and compliance risks.
• Conduct periodic HR audits to identify process gaps, compliance risks and opportunities for improvement.
• Manage compensation and benefits programmes and related HR administration, maintain HR systems, employee records and HR data integrity, and generate regular HR reports and analytics.
• Act as the local payroll process owner for BJCH and BJWFOE, coordinating with Corporate HR and external payroll vendors, and manage payroll, social insurance and attendance reconciliation for BJRO in collaboration with FESCO and Corporate HR.
• Act as process owner for the annual Performance Management cycle, Annual Salary Review and Salary Structure Review processes, and for workforce budgeting and employee cost planning in partnership with Finance, participating in market salary benchmarking and surveys as required.
• Support the implementation and administration of Talent Management and Succession Planning processes, and ensure effective communication, training and stakeholder engagement for key annual HR processes and initiatives.
• Provide HR generalist support for BJWFOE and designated departments in BJCH, partnering with line managers on workforce planning, organisation review, headcount budgeting and productivity improvement.
• Support end-to-end talent acquisition, guide managers through the performance management cycle, advise on employee relations matters, coordinate learning and development initiatives, and support employee engagement and communication programmes.
• Support Corporate HR in providing local site assistance to secondees, including visa and work permit applications, local employment arrangements, tax filing and social insurance administration.

• Bachelor's degree in Human Resources, Business Administration or a related field.
• Minimum of 8 years of experience in HR, with at least 2 years in a managerial role.
• Strong knowledge of HR operations, payroll and HR systems (SuccessFactors).
• Expert understanding of Chinese labour law and HR best practices, with proficiency in reporting protocols and regulations.
• Excellent communication and interpersonal skills, with the ability to manage sensitive situations diplomatically.
• Proven leadership abilities and experience managing a team.
• Fluent in Mandarin and English.
• Proficient in HRIS systems and HR analytics tools.
• Strong analytical and problem-solving skills.
• Effective use of Microsoft Office.

• Rich experience across all SuccessFactors modules is a plus.

• Competitive compensation and benefits
• A dynamic work environment
• Diverse development opportunities