Christmas Retail Sales Advisors, ILAC Stores

Focuses on ensuring that the overall customer experience within the store is maintained to the highest possible standard. The successful candidate will work as part of a team in a customer-facing retail environment, handling sales, refunds, payments, product advice, merchandising and stock-related tasks. The position supports basic sales performance through add-on sales and upselling while maintaining customer care.

• Deal with customer sales and refunds, maintaining a focus on customer care and the customer experience.
• Process cash and card payments at the till.
• Build and maintain product knowledge to provide advice and guidance on product selection to customers.
• Support basic sales management by driving AVS, UPT and Conversion through add-on sales and upselling.
• Carry out merchandising and display tasks.
• Support stock shrinkage and cash flow controls.
• Support the receiving and storing of deliveries of large amounts of stock.

• Recent retail store and customer service experience in a customer-facing role, with the ability to demonstrate this skill set.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.
• Confidence in delivering excellent customer service.
• A passion for customer service and the ability to work well as part of a team.
• Ability to work flexible hours.

• A retail and/or customer service qualification would be advantageous.

• Seasonal Christmas temporary contract ending on 27 December.
• Various hours including evenings and weekends.
• Main base at the ILAC Store, Dublin.