People Advisor (Business Operations)

This role sits within a high-performing, fast-paced People Team and provides comprehensive people support across the Club. The post-holder contributes to the Club's strategic and operational people objectives, delivering a full range of generalist people advice and guidance to managers and employees. The role works closely with People Business Partners, the People Operations team and the Learning and Development team, and represents the People Team across departmental working groups.

• Advise, guide and support managers on all matters relating to employee relations.
• Provide effective case management of people-related issues such as disciplinaries, grievances, absence management and performance management.
• Monitor trends in employment practices and advise on appropriate proactive action.
• Champion equity, diversity and inclusion by embedding inclusive behaviours and decision-making across teams.
• Act as a point of contact for all People queries through the People inbox, ensuring a timely and responsive service is delivered to a high standard.
• Contribute to the development of People policies and procedures that meet legal requirements and best practice.
• Work alongside People Business Partners and the Learning and Development team to design and deliver relevant training to managers and employees, addressing identified capability gaps.
• Manage the offboarding process, including arranging and conducting exit interviews and sharing feedback with relevant People Business Partners and Heads of Department.
• Support People Business Partners in overseeing the resourcing process, ensuring that new or replacement roles are appropriately benchmarked and authorised.
• Assist in the interpretation and monitoring of a range of people metrics.
• Contribute to the development and delivery of People initiatives and projects that underpin the Club's business priorities, values and culture.
• Represent the People Team across departmental working groups, ensuring people considerations are fully integrated.
• Actively build knowledge of organisational, sector and People industry developments, keeping up to date with best practice.
• Maintain positive, collaborative working relationships across the Club.
• Manage employee relations matters effectively with minimal risk to the business.
• Deliver projects to a high standard and in a timely manner, sustaining the reputation of the People Team as a professional support function.

• CIPD qualified or working towards a CIPD qualification.
• Sound knowledge of People policies, procedures and best practice.
• Good understanding of employment law, with the ability to apply legal advice in practice.
• Proven experience managing a range of employee relations cases.
• A strong commitment to diversity, inclusion and equality of opportunity.
• Strong communication and interpersonal skills, with the ability to confidently and objectively support and influence stakeholders at all levels.
• Ability to plan, prioritise and use initiative to meet multiple deadlines.
• Ability to quickly and accurately interpret complex information and data.
• Experience of handling highly sensitive information with discretion.
• Commitment to embodying the Club's BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interactions with others.
• Adherence to the Club's policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• Acting as an ambassador for diversity, equality and inclusion, treating others fairly in line with the Club's Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels.
• Creating a safe environment and acting to protect all young people and vulnerable adults either in your care or attending Club premises, and reporting any concerns to the Safeguarding Lead.
• Reporting any misconduct or suspected misconduct to the HR Department.

• Understanding of safeguarding and experience with DBS checks.