Clubs, Teams & Franchises
People Services Coordinator
Entry Level
Manchester, United Kingdom
in office
Full time
Job description
About the Role
This role plays an important part in keeping people operations running smoothly. It delivers accurate and timely HR administration across starters, leavers, employee changes, payroll activity, benefits and HR systems, supporting colleagues across the People team and the wider business. The position is a hands-on support role within a busy HR environment, focusing on administration, HR systems and employee support.
Key Responsibilities
- Deliver accurate and timely HR administration across starters, leavers, employee changes, payroll activity, benefits and HR systems.
- Support colleagues across the People team and the wider business with people processes.
- Manage the People Services inbox and respond to queries with care, professionalism and pace.
- Maintain HR systems and support reporting, data checks and deadlines.
- Input payroll data and support benefits updates as part of core people processes.
- Coordinate maternity, paternity and shared parental cases.
- Provide day-to-day people administration that supports the wider team.
- Work closely with People colleagues, suppliers and internal stakeholders to create a dependable, well-organised and easy-to-work-with service.
- Support wider projects and continuous improvement to build efficient processes and a positive employee experience.
Required Experience & Qualifications
- Experience in HR administration within a busy HR environment.
- Core HR administration knowledge, including starters, leavers and employee changes.
- Experience inputting payroll data and working to deadlines.
- Confidence using HR systems, running reports and working with employee data accurately.
- Comfortable handling confidential information and responding to queries in a professional and helpful way.
- High attention to detail, with clear communication skills and the ability to work collaboratively across a team.
- Subject to a DBS check upon commencing employment, which will be a basic, standard or enhanced check depending on the role and responsibilities.
Benefits & Perks
- 26 days' annual leave plus a day off for your birthday.
- Private healthcare and dental cover.
- Annual discretionary bonus.
- Health Cash Plan.
- Employee Assistance Programme with 24/7 GP support.
- Company pension and life assurance.
- Free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs for Manchester-based employees.
- Cycle to work scheme.
- Give As You Earn.
- Discounted match tickets.
- Savings in the City Store.
- Free City+ subscription.
The Application Process
The hiring process includes an initial screening and interview stage, with reasonable adjustments or support available throughout; applications are encouraged as soon as possible.
- Submit an application via the careers site.
- Applications are reviewed during initial screening.
- Candidates whose skills and experience meet the needs are selected for interview.
- Only candidates selected for interview will be contacted.
- Reasonable adjustments or support are available throughout the process.
- Unsolicited agency CVs are not accepted and will be treated as direct applications.
About the Company
City Football Group is the world's leading private owner and operator of football clubs, founded in 2013, with teams across the globe connected by a shared belief in doing things differently.
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