Clubs, Teams & Franchises
People & Talent Experience Lead
Mid Level
Manchester, United Kingdom
in office
Full time
Apply by 23/11/2026
Job description
About the Role
This role supports the Head of People Partnering & Talent in delivering priorities across organisational effectiveness, future skills, succession planning, early talent, talent development, inclusive hiring and internal mobility. It is suited to someone early in their People career who wants to broaden experience across Talent, People Partnering and Recruitment while taking ownership of meaningful projects. The postholder primarily focuses on Talent and People Partnering projects, flexing across the wider People agenda, with recruitment activity delivered through a dotted-line relationship with the Head of Talent.
Key Responsibilities
- Translate strategic Talent and People Partnering priorities into clear project plans, coordinated activity and measurable outcomes.
- Support organisational effectiveness reviews, future-skills and workforce-planning activity, and succession-planning processes by coordinating talent information, tracking actions and enabling effective review discussions
- Including identifying emerging capability needs and associated people actions.
- Coordinate and enhance Talent Development Programmes, including the Early Talent Programme, from a Talent Experience perspective.
- Support internal mobility and secondments by coordinating opportunities, processes and activity tracking.
- Support inclusive hiring across projects and recruitment activity by reviewing processes, broadening access and improving the candidate and hiring-manager experience.
- Partner with hiring managers to clarify recruitment needs, agree role requirements and develop practical talent plans, delivering recruitment activity through the dotted-line relationship with the Head of Talent.
- Provide responsive recruitment advice using market insight and data, and use a broad range of search techniques and channels to identify high-calibre passive and active talent.
- Develop thoughtful, personalised approaches that communicate the Club opportunity and build credible, long-term candidate relationships, screen and assess prospective candidates against the agreed role brief, share clear shortlisting insight with hiring teams
- And help create and nurture talent communities for recurring and hard-to-fill capability areas.
- Support priority, specialist and harder-to-fill recruitment campaigns by producing focused talent maps, market research and candidate intelligence, contribute to inclusive market maps, gather and summarise benchmarking and market insight
- And maintain accurate talent intelligence and candidate records with People Services to track recruitment and wider talent activity and produce timely, reliable updates.
- Provide employee-relations support during periods of high volume or as otherwise required, working within agreed processes and escalating appropriately.
Required Experience & Qualifications
- Experience of delivering Talent or People Partnering projects and supporting wider People priorities.
- Strong project coordination skills, with the ability to translate priorities into practical plans, manage actions and deliver high-quality outcomes.
- Strong relationship-building, communication and stakeholder-management skills, with the confidence to clarify needs and provide constructive advice.
- Sound judgement and the ability to gather information, identify themes and communicate clear findings and recommendations.
- Well organised and able to manage multiple projects and operational activities while maintaining quality and attention to detail.
- A practical understanding of organisational effectiveness, future skills, succession planning, talent development, inclusive hiring and internal mobility.
- Comfortable using People and recruitment technology, data and automation to improve efficiency and support informed decisions.
- The confidence to provide proportionate employee-relations support when required, following agreed guidance and recognising when to escalate.
- A collaborative, curious and flexible working style, with commercial awareness and the ability to adapt as priorities evolve.
- A strong commitment to EDI and inclusive People practices, with a focus on delivering an excellent experience for candidates, employees and hiring managers.
Preferred Skills
- Some recruitment experience is desirable, including exposure to supporting hiring managers, candidate engagement or recruitment delivery.
Workplace
- Iconic Manchester United offices, where colleagues work together to enable connection and innovation.
Benefits & Perks
- Annual Incentive Scheme to reward dedication and hard work.
- 25 days annual leave plus bank holidays, and an opportunity to purchase additional holiday days.
- Electric Vehicle scheme via Octopus and cycle to work scheme.
- Health Cash Plan supporting everyday healthcare needs.
- Wellness Support with access to mental health resources, digital health checks, and nutritionists through Aviva Digicare+ Workplace.
- Exclusive Discounts through the United Rewards platform, giving access to exclusive deals from the club and partners.
- Gym facilities in onsite locations and opportunities for regular social events and team-building activities.
- Enhanced family leave benefits and policies.
- Enhanced career development with access to professional learning platforms such as LinkedIn Learning, and internal training programmes.
- A supportive work environment that values diversity, equity and inclusion, and individual growth.
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