Communications Intern - Operations

The internship sits within the Order-to-Cash (O2C) department at the EMEA headquarters in Hoofddorp, near Amsterdam, offering hands-on experience in an international business environment. The role focuses on creating essential communications and training materials while maintaining data quality and documentation standards across all EMEA regions. The intern helps address current capacity constraints and enhance operational efficiency, working alongside the O2C team and regional stakeholders.

• Create and distribute email communications, training materials, project-related content, templates, ASICS intranet posts and MS Teams posts to support the O2C team's internal communication strategy.
• Support seasonal sales preparation activities and regional initiatives to ensure smooth operational execution across all markets.
• Align communications with O2C wholesale milestones to maintain stakeholder awareness and process transparency throughout the order-to-cash cycle.
• Conduct B2B data quality assurance across all EMEA regions to maintain high standards of data accuracy and completeness.
• Facilitate translations and adaptations of B2B and training materials to meet local requirements and ensure consistent messaging across different markets.
• Document standard operating procedures for B2B streams, ServiceNow Operations Coordinators Services and the Central Operations Team to establish clear process guidelines.
• Support the generation and distribution of reports on Condition Contracts, B2B data, incomplete orders, ServiceNow tickets, and Item and Customer Master Data to provide operational insights and support decision-making.

• Must be enrolled at a Dutch university for the entire duration of the internship.
• Availability from February/March for 5-6 months.
• Studies in corporate communications, marketing, or project management.
• Strong planning and organisational skills.
• Analytical mindset and attention to detail.
• Excellent communication and interpersonal abilities.

• Hybrid working model, combining the flexibility of working from home with the energy and collaboration of the office.

• Exclusive 50% discount on ASICS products.
• A dedicated intern community, providing opportunities to connect and collaborate with fellow interns across different functions and departments.
• Regular social events, networking sessions, workshops, and development seminars designed to help expand networks, enhance professional skills, and gain insights into different areas of the business.
• Access to an office gym and sports membership discounts.
• Unlimited access to the Calm app for better sleep and mental fitness.
• Complimentary premium subscription to Runkeeper Go™.
• A comprehensive wellbeing programme including exercise and educational sessions.
• Professional wellbeing support and meditation classes through OpenUp.