Director, STK Communications

The Director, STK Communications will lead the development and delivery of stakeholder communications for On Location's LA28 Olympic and Paralympic Games hospitality programme. The role ensures that partners and stakeholders receive clear, timely and consistent information throughout the planning, sales and delivery lifecycle. It owns communications for a broad stakeholder ecosystem including Partners, Media Rights Holders, Licensees, National Olympic Committees, International Federations and their stakeholders.

• Develop and oversee the content strategy for all stakeholder communications relating to the LA28 hospitality programme, ensuring messaging is accurate, clear, consistent and appropriate for each audience.
• Lead communications across Partners, Media Rights Holders, Licensees, National Olympic Committees, International Federations and their stakeholders.
• Refine and adjust the editorial plan over the next 20 months in response to programme milestones, stakeholder needs, product developments, commercial decisions and operational readiness.
• Maintain tri-partite alignment between On Location, the OCOG and the IOC on stakeholder communications, timing, messaging and approvals.
• Own HRP content and operational topics involving STKs, maintaining the Hospitality Request Portal information library so content remains current, structured, easy to navigate and aligned with approved communications, and develop and manage content for automated HRP emails including requirements
• Messaging, timing, audience segmentation and updates.
• Coordinate with Marketing on dissemination of marketing content to stakeholder audiences, ensuring appropriate timing, positioning, approvals and consistency with the wider communications plan.
• Manage integration of STK products and services across stakeholder communications, systems and delivery touchpoints to ensure a consistent and accurate experience, and coordinate with Product on information about new products, product changes, availability
• Features and key customer or stakeholder impacts.
• Coordinate with Commercial Strategy on updated sales rules and guidance for stakeholders, translating changes into clear and actionable communications.
• Manage application of explicit branding guidelines across all hospitality spaces, ensuring consistent brand expression in stakeholder-facing environments and materials in accordance with OCOG and IOC branding agreements.
• Manage and consistently update all related STK trackers internally and with tripartite external partners, using Airtable extensively to strengthen data quality, visibility and reporting for the STK Team.
• Create and maintain communications calendars, editorial workflows, approval processes, message libraries, FAQs and other tools that support consistent stakeholder engagement.
• Partner with internal teams including Sales, Hospitality, Ticketing, Operations, Technology, Legal, Finance and Games Delivery to gather, validate and communicate relevant information.
• Maintain patience, precision and sustained attention to detail across multiple iterations of copy, design and content.
• Anticipate information gaps, potential areas of confusion and stakeholder questions, and proactively develop content or recommendations to address them.
• Act as a senior communications advisor to leadership and cross-functional teams, providing guidance on audience needs, message clarity, sequencing and stakeholder impact.
• Monitor stakeholder feedback and engagement to identify recurring questions, emerging issues and opportunities to improve communications and the HRP experience.
• Support Games-time communications and updates, including time-sensitive information, operational notices and changes affecting stakeholder planning and delivery.
• Manage direct reports and/or temporary staff as assigned, including coaching, workload management and performance oversight.

• Bachelor's degree in communications, journalism, marketing, public relations, business or a related field.
• 7+ years of relevant experience in stakeholder communications, corporate communications, editorial planning, marketing communications, partner communications or a related role.
• Experience developing communications for sophisticated stakeholder groups across sports, live events, media, hospitality, entertainment or other complex environments.
• Demonstrated ability to translate complex commercial, product and operational information into clear, audience-appropriate communications.
• Strong editorial judgement and experience managing content calendars, message libraries, approval workflows and multi-channel communications.
• Experience coordinating communications across multiple senior stakeholders and organisations.
• Excellent written and verbal communication, editing, presentation and stakeholder management skills.
• Strong organisational skills, attention to detail and ability to manage multiple high-priority workstreams and deadlines simultaneously.
• Comfort working in a fast-paced, evolving environment where information, products and stakeholder requirements change regularly.
• Proactive, collaborative and solutions-oriented approach, with sound judgement and the ability to navigate sensitive or high-visibility communications.

• Additional language skills, particularly Spanish and/or French; ability to support translations is an advantage.
• Previous Olympic, Paralympic or other major international event experience.
• Familiarity with the Los Angeles market and/or LA28 environment.
• Experience with stakeholder portals, marketing automation, CRM or content management systems.
• Experience coordinating communications across an event organiser, rights holder and commercial partner.

• Based in the Los Angeles area.
• Adaptable with work schedule and available to travel as needed, including domestic travel, occasional international travel and extended hours during peak planning periods and Games-time operations.
• Significant collaboration across internal teams, partners, the OCOG, the IOC and other Games stakeholders from pre-Games planning through event execution.

• Hiring Rate Minimum: $105,000 annually (minimum will not fall below the applicable State/local minimum salary thresholds).
• Hiring Rate Maximum: $140,000 annually.
• Hiring pay rates are based on factors including location and may vary depending on job-related qualifications, knowledge, skills and experience.

• Locally competitive rewards packages, including base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR and reaches 1 billion households across 210 countries and territories; TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency, and On Location.