Software Engineer - Salesforce Tester

FanDuel is seeking a Software Engineer – Salesforce Tester to ensure the quality, reliability and functionality of the FanDuel Salesforce environment. The role sits within the Customer Automations team and aims to improve application quality and stability through comprehensive test planning and execution. The engineer assists with QA, functional and performance testing, documents test cases, and implements automated test scripts to reduce testing time and improve efficiency.

• Write and execute comprehensive test plans and test cases.
• Perform functional testing of features to meet the lowest acceptance criteria.
• Perform integration and system testing to validate that all features work successfully with the larger Salesforce platform.
• Provide technical support and troubleshooting for Salesforce applications.
• Maintain a library of test cases, test data and test results for auditing and future reference.
• Collaborate with developers and stakeholders to identify and document defects, errors and inconsistencies post-release in the production environment.
• Identify and address performance bottlenecks.
• Test Agentforce agents, validating topics, actions, multi-turn conversation behaviour and guardrails using Agentforce Testing Centre or equivalent tooling.
• Test Data Cloud, validating data streams, data model objects, identity resolution and data flow between Data Cloud and Salesforce CRM objects.
• Build and maintain automated regression test scripts using Copado Robotic Testing (CRT) and run them in CI/CD pipelines.

• 2+ years of exposure and experience with functional and integration testing.
• Bachelor's degree, preferably in computer science.
• Extensive knowledge of the Salesforce platform, including configuration, customisation and integrations.
• Adept with Service Cloud, including the Salesforce object model, Service Console, Customer Portal & Communities, Case Feed, Knowledge Base, Einstein Bots and Apex.
• Proven experience as a tester or in a similar role, including experience as a manual tester designing and creating test cases, test matrices and executing tests.
• Hands-on experience testing Agentforce agents, including validating topics, actions, multi-turn conversation behaviour and guardrails, using Agentforce Testing Centre or equivalent tooling.
• Hands-on experience testing Data Cloud, including data streams, data model objects, identity resolution and validating data flow between Data Cloud and Salesforce CRM objects.
• Hands-on experience with Copado Robotic Testing (CRT), including building and maintaining automated test scripts and running them in CI/CD pipelines.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.

• Hybrid working.

• An array of health plans to choose from, some as low as $0 per paycheck, including programmes for fertility and family planning, mental health support and fitness benefits.
• Generous paid time off (PTO and sick leave).
• Annual bonus and long-term incentive opportunities based on performance.
• 401k with up to a 5% match.
• Commuter benefits.
• Pet insurance.
• Medical, vision and dental insurance.
• Life insurance and disability insurance.
• Eligibility for short-term or long-term incentive compensation, including cash bonuses and stock programme participation.
• Paid personal time off and 14 paid company holidays.
• Paid sick time in accordance with all applicable state and federal laws.
• Benefits differ across location, role and level.

FanDuel Group is the premier mobile gaming company in the United States and Canada, with a portfolio of leading brands including America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; FanDuel Racing; and its daily fantasy sports product. FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator, traded on the New York Stock Exchange (NYSE: FLUT).