Software Engineer - Salesforce Tester

This role ensures the quality, reliability and functionality of the Salesforce environment. It sits within the Customer Automations team and aims to improve application quality and stability through comprehensive test planning and execution. The position involves assisting with QA, functional and performance testing, and documenting test cases, as well as implementing automated test scripts to reduce testing time and improve efficiency.

• Write and execute comprehensive test plans and test cases.
• Perform functional testing of features to meet the lowest acceptance criteria.
• Perform integration and system testing to validate all features work successfully with the larger Salesforce Platform.
• Provide technical support and troubleshooting for Salesforce applications.
• Maintain a library of test cases, test data and test results for auditing and future reference.
• Collaborate with developers and stakeholders to identify and document defects, errors and inconsistencies post release into the Production environment.
• Identify and address performance bottlenecks.
• Test Agentforce agents, validating topics, actions, multi-turn conversation behaviour and guardrails using Agentforce Testing Centre or equivalent tooling.
• Test Data Cloud, validating data streams, data model objects, identity resolution and data flow between Data Cloud and Salesforce CRM objects.
• Build and maintain automated regression test scripts using Copado Robotic Testing (CRT), and run them in CI/CD pipelines.

• 2+ years of exposure and experience with Functional & Integration Testing.
• Bachelor's degree.
• Extensive knowledge of the Salesforce platform, including configuration, customization and integrations.
• Adept with Service Cloud, including the Salesforce object model, Service Console, Customer Portal & Communities, Case Feed, Knowledge Base, Einstein Bots and Apex.
• Proven experience as a Tester or similar role, including experience as a manual tester designing, creating test cases, test matrix and executing tests.
• Hands-on experience testing Agentforce agents, including validating topics, actions, multi-turn conversation behaviour and guardrails, using Agentforce Testing Centre or equivalent tooling.
• Hands-on experience testing Data Cloud, including data streams, data model objects, identity resolution and validating data flow between Data Cloud and Salesforce CRM objects.
• Hands-on experience with Copado Robotic Testing (CRT), including building and maintaining automated test scripts and running them in CI/CD pipelines.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.

• Bachelor's degree in Computer Science.
• Knowledge of sports and/or experience working within a heavily regulated industry.

• Eligible for short-term or long-term incentive compensation, including cash bonuses and stock program participation.

• Array of health plans to choose from (some as low as $0 per paycheck) that include programmes for fertility and family planning, mental health support and fitness benefits.
• Generous paid time off (PTO & sick leave).
• 401k with up to a 5% match.
• Commuter benefits.
• Pet insurance.
• Medical, vision and dental insurance; life insurance; disability insurance; 401(k) matching programme; among other employee benefits.
• Paid personal time off and 14 paid company holidays.
• Paid sick time in accordance with all applicable state and federal laws.
• Benefits may differ across location, role and level.

FanDuel Group is the premier mobile gaming company in the United States and Canada, with a portfolio of leading brands across mobile wagering including America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. It operates FanDuel TV, a broadly distributed linear cable television network, and FanDuel TV+, a leading direct-to-consumer OTT platform, and has a presence across all 50 states, Canada and Puerto Rico.