Accreditation Client Group Coordinator

Supports the planning, coordination and operational delivery of accreditation services for designated client groups for the FIFA Women's World Cup 2027™. Reporting to the Accreditation Client Group Manager, it works closely with Client Group Managers, Accreditation Systems, Security, Venue teams and other functional areas. The focus is on data accuracy, process execution, stakeholder support and operational readiness, ensuring that client group accreditation applications are processed correctly, access rights are applied accurately and services are delivered in line with FIFA accreditation policies and service standards.

• Support accreditation delivery for assigned client groups, including volunteers, suppliers, commercial partners, workforce and other tournament stakeholders.
• Assist in collecting, reviewing and validating client group accreditation data against eligibility criteria and submission timelines, and maintain regular communication with client group contacts on requirements, processes and deadlines.
• Coordinate with Client Group Managers to support client group readiness and service delivery.
• Support the end-to-end accreditation process, including application tracking, data validation, approval support, badge status monitoring and distribution preparation.
• Assist with accurate assignment and verification of access rights in line with FIFA zoning concepts, venue access matrices and security protocols, and monitor application progress to highlight issues, inconsistencies or risks.
• Assist in liaising with FIFA and FIFA27 functional areas to communicate accreditation guidelines and data requirements, and support the preparation of guidance materials, instructions and training documentation for client groups and venue teams.
• Provide operational support to venue accreditation teams and support the operation of Accreditation Centres and badge distribution points during test events and tournament time.
• Assist with client service at accreditation centres, including troubleshooting data issues and supporting badge collection processes.
• Support coordination with Security, Venue Operations and Accreditation Operations teams to address access-related issues promptly, and escalate operational issues or irregularities to the Client Group Manager in a timely manner.
• Maintain accurate records of client group accreditation statistics, issues and resolutions, support regular reporting on volumes, progress and operational status, and assist with post-event reporting, lessons learned and knowledge transfer activities.

• University degree or equivalent experience in Event Management, Operations, Sports Administration or a related field.
• 1–2 years of experience in accreditation, event operations, data coordination or client-facing roles.
• High attention to detail and strong organisational skills.
• Strong data handling and administrative accuracy.
• Good communication and interpersonal skills.
• Ability to work effectively in fast-paced, time-critical and multicultural environments.
• Ability to follow defined processes and escalate issues appropriately.
• Proficient in Microsoft Office applications and online collaboration tools.
• Fluent in Portuguese and English.
• Right to work in Brazil.
• Ability to re-locate to Rio de Janeiro.

• Experience working in major events or large-scale operational environments.
• Exposure to accreditation systems or access control processes.

FIFA has established a Local FIFA Subsidiary in Brazil to work with FIFA Zurich to deliver the FIFA Women's World Cup 2027™, the biggest women's sporting event in the world and the first to be hosted in South America, in Brazil. The subsidiary is assembling a workforce to create a unique and unforgettable experience.