IT Support

Is responsible for ensuring end user support operates efficiently and reliably across the IT environment. The postholder supports the delivery and continual improvement of end user systems, resolving technical issues, fulfilling user requests, and helping deliver technology solutions that support high performance across the Racing organisation.

• Resolve technical issues and support requests across the end user systems estate, managing priorities based on business impact.
• Analyse root causes and implement improvements that enhance responsiveness, consistency, and service delivery.
• Build strong relationships with business stakeholders and suppliers, acting as an IT representative for key technology initiatives.
• Drive technical enhancements, support new business solutions, and contribute to the Business Technology Roadmap.