Manager, Global Safety & Emergency Preparedness

CAA's Global Safety & Security team is seeking a Manager, Global Safety & Emergency Preparedness to lead the development, implementation, and continuous improvement of the company's global safety, emergency preparedness, and business continuity programs. The role serves as program lead for enterprise-wide health, safety, and emergency preparedness initiatives, protecting employees, visitors, and business operations through proactive risk management, emergency planning, crisis preparedness, and regulatory compliance across CAA's global footprint. It combines strategic program management, operational readiness, stakeholder engagement, training, and incident response coordination in a fast-paced global environment.

• Develop, implement, and maintain CAA's global safety, emergency preparedness, and business continuity programs across corporate offices and operational locations.
• Establish and maintain enterprise safety standards, procedures, and guidance documents aligned with applicable regulations, industry best practice, and organisational objectives.
• Conduct facility and operational risk assessments to identify safety hazards, operational vulnerabilities, and business continuity risks.
• Develop and maintain emergency response plans, evacuation procedures, shelter-in-place protocols, crisis management procedures, and continuity strategies for global locations.
• Lead the development and maintenance of Incident Response Guides (IRGs), emergency action plans, and emergency preparedness resources for employees and leadership.
• Coordinate and facilitate emergency preparedness exercises, tabletop exercises, drills, and after-action reviews to validate readiness and identify improvement opportunities.
• Manage workplace safety programs, including injury prevention initiatives, hazard identification processes, corrective action tracking, and safety awareness campaigns.
• Support compliance with applicable occupational health and safety regulations and standards, including OSHA requirements and international equivalents where applicable.
• Partner with Facilities, Human Resources, Legal, Information Security, and business stakeholders to ensure alignment of safety, emergency management, and continuity initiatives.
• Develop and deliver safety and emergency preparedness training programs for employees, managers, crisis management teams, and designated emergency response personnel.
• Coordinate emergency response activities during incidents impacting personnel, facilities, or business operations, providing guidance and support to leadership and stakeholders.
• Serve as a member of the Incident Assessment Team (IAT) and the Workplace Violence Intervention Team (WVIT).
• Manage the company's emergency notification and crisis communications preparedness processes in coordination with internal stakeholders.
• Partner with the Global Security Operations Centre (GSOC) to support incident monitoring, emergency response coordination, employee accountability efforts, and situational awareness.
• Conduct post-incident reviews and after-action assessments, identifying lessons learned and tracking corrective actions through completion.
• Maintain emergency supplies, preparedness resources, emergency equipment inventories, and related program documentation.
• Monitor emerging risks, regulatory changes, industry trends, and global events that may impact employee safety or business operations.
• Support global travel risk management initiatives and provide guidance related to employee safety during travel disruptions and emergencies.
• Manage relationships with external vendors, consultants, emergency management partners, and business continuity service providers.
• Prepare and manage program budgets, project plans, and strategic initiatives related to safety and emergency preparedness.
• Develop executive-level reporting and metrics related to safety performance, preparedness activities, exercise outcomes, incident trends, and program effectiveness.
• Support office openings, relocations, and major operational projects by providing safety, emergency preparedness, and business continuity guidance.

• Bachelor's degree required.
• 5+ years of experience in emergency management, corporate safety, business continuity, crisis management, or a related field.
• Proven experience developing and managing enterprise safety, emergency preparedness, or business continuity programs.
• Experience conducting risk assessments, business impact analyses, emergency planning, and continuity planning activities.
• Demonstrated experience leading emergency exercises, drills, tabletop exercises, and after-action review processes.
• Knowledge of occupational health and safety regulations, emergency management principles, crisis management frameworks, and business continuity best practices.
• Familiarity with FEMA National Incident Management System (NIMS), Incident Command System (ICS), and emergency response methodologies.
• Strong project management and organisational skills with the ability to manage multiple priorities simultaneously.
• Experience working cross-functionally with Facilities, Human Resources, Security, Legal, Technology, and executive stakeholders.
• Strong written and verbal communication skills with the ability to prepare policies, procedures, executive briefings, and training materials.
• Ability to analyse complex situations, assess risk, and provide practical recommendations in dynamic environments.
• Strong judgment, discretion, and decision-making abilities during incidents and crisis situations.
• Ability to respond to emergencies outside normal business hours when required.
• Ability to travel approximately 15–25%, including occasional domestic and international travel.

• Degree in Emergency Management, Occupational Health & Safety, Business Continuity, Risk Management, Public Administration, or a related field.
• Experience supporting global operations and managing programs across multiple geographic regions.
• Professional certifications such as CBCP, MBCP, CEM, ARM, CSP, ASP, or related credentials.
• Experience utilising emergency notification systems, crisis management platforms, incident management tools, and related technologies.

• Regular on-site presence at the Los Angeles office is required to support safety, emergency preparedness, and business continuity initiatives across CAA facilities.

• Is also eligible for a discretionary bonus; the salary may vary based on factors including relevant experience, time in the role, business sector, and geographic location.

• Company-paid benefits covering 80%–100% of the cost, including medical insurance, basic life and AD&D insurance, and telemedicine.
• Employee assistance and mental health counselling available in person, virtually, or through text.
• Paid vacation, holidays, and sick time.
• Paid parental leave and other paid leaves of absence, including NICU leave.
• Bereavement resources and adoption benefits.
• Educational assistance.
• Mental health resources and an employee assistance plan.
• Voluntary benefits available for election, including dental and vision insurance, a 401K plan, flexible spending accounts (health care and dependent care), a health savings account, and voluntary life and AD&D insurance.
• Commuter benefits.
• Other statutory mandated benefits.

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Founded in 1975 and headquartered in Los Angeles, CAA has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.