Technical Program Manager II

The Data Platform team powers CNN's data collection, manipulation and interpretation, allowing leaders to make critical decisions about products and strategic direction. This role will contribute to technical efforts as CNN modernises its existing multi-faceted analytics platform into a new, single data platform, with the goal of making Nova CNN's single source of truth for digital behavioural analytics, enabling near real-time analytics and real-time personalisation. The position is a modernisation and enhancement effort and will partner closely with Data Analytics teams to ensure all data is captured and properly presented for immediate insights.

• Define project scope, create and manage project plans, coordinate release schedules, and ensure on-time delivery.
• Collaborate with engineering, product, and other stakeholders across different teams to align on goals, priorities, and technical strategies.
• Identify, track, and mitigate potential risks and issues throughout the project lifecycle, proactively recommending solutions to prevent blockers.
• Leverage a technical background to understand complex system designs, architecture decisions, and integration points, providing informed recommendations without being the primary engineer.
• Create and maintain project documentation, and communicate project status, risks, and impact to stakeholders at all levels of the organisation.
• Build, maintain, and evolve dashboards and reporting views using tools such as Domo, Tableau, or similar platforms to monitor programme health, track key performance indicators, identify trends, and communicate actionable insights to stakeholders.
• Develop and refine processes for reliability, efficiency, and continuous improvement, including using data and metrics to monitor performance and inform decisions.
• Contribute to long-term technical and product strategy and help define roadmaps for technical teams.

• Requires 3+ years of experience in technical programme management in a technical or cloud/SaaS environment, with a track record of managing complex, cross-functional projects.
• Proficiency in project management disciplines, including scope, schedule, budget, and risk management.
• Exceptional skills in building relationships and communicating effectively with diverse groups of people across the organisation.
• A solid technical background with the ability to engage deeply with engineering teams in complex technical details, including discussing data flow from client event to dashboard.
• Hands-on experience with dashboarding and business intelligence tools such as Domo, Tableau, or similar platforms, with the ability to define metrics, track programme health, identify trends, and support data-informed decision-making.
• Working knowledge of SQL and the ability to independently interrogate datasets, validate metrics, investigate discrepancies, and translate data into actionable programme insights.
• Working knowledge of modern data architectures, including event instrumentation, data pipelines, batch and streaming systems, data modelling, APIs, schemas, data quality, lineage, and observability, with comfort discussing architecture and technical trade-offs with data and software engineers.
• Experience working with cloud-based data ecosystems and technologies such as AWS, Snowflake, Databricks, Kafka/Kinesis, Spark, Airflow, or comparable platforms.
• Familiarity with data quality, SLAs/SLOs, monitoring, incident management, privacy, access controls, metadata, lineage, and data governance practices.

• A 4-year degree in Computer Science, Engineering, or a related technical field is often preferred, or equivalent work experience.

• Actual salaries will vary based on a variety of job-related factors, including but not limited to geographic location, external market data, internal equity, skill set, experience, training, education, and/or performance.
• Base pay is one component of the total compensation package; other rewards may include annual bonuses, short- and long-term incentives, and programme-specific awards.

• Health insurance coverage
• Employee wellness programme
• Life and disability insurance
• Retirement savings plan
• Paid holidays, sick time and vacation

CNN is the world's most essential and engaging source of digital news, and the company offers the opportunity to work alongside industry-leading professionals dedicated to delivering premium digital experiences, contribute to products and infrastructure trusted by millions of global users, and enjoy a dynamic, inclusive environment that fosters personal growth, career advancement, and continuous learning.