Software Developer II (Technical Writing)

This role is for a Software Engineer II with a passion for technical writing, joining CNN's digital organisation to shape how technical documentation is created and managed across the entire CNN digital spectrum. The post-holder collaborates with a diverse set of teams — front-end, back-end, mobile, design systems and more — to enhance onboarding experiences for engineers, designers, program managers and end users. Work ranges from simplifying onboarding for a new engineer to helping designers navigate internal systems and improving how consumers interact with the internal operations associated with CNN.com.

• Help define and implement the technical documentation strategy for CNN Digital.
• Create and maintain clear, user-friendly documentation that sets the standard for the organisation.
• Work closely with full-stack teams to gather information and document processes.
• Partner with designers, program managers and other stakeholders to capture the context and decisions worth documenting.
• Develop resources that make onboarding smoother for engineers, designers, program managers and end users.
• Simplify complex technical processes for internal tools, editorial workflows and consumer-facing platforms such as CNN.com.
• Proactively engage with teams across different organisations and groups to collect the information needed.
• Become a trusted resource for technical documentation, bridging gaps and fostering collaboration across teams.
• Apply proficiency in JavaScript, Java and Python to contribute to software development when needed.
• Read and interpret other programming languages to effectively document and understand various projects and workstreams.

• 3+ years of software engineering experience, focusing on scalable systems.
• Hands-on experience with technical writing, especially documenting software and system architectures.
• Proficiency in JavaScript, Java and Python, with the ability to dive into other languages as needed.
• Ability to explain complex technical concepts in a way that is easy for anyone to understand, both in writing and in person.
• Ability to navigate a dispersed, multi-locale team environment with minimal oversight.
• A keen eye for detail, both in code and in writing.
• Ability to manage multiple projects and prioritise tasks.
• Bachelor's degree in Computer Science, Software Engineering or a related field, or equivalent practical experience.

• Familiarity with documentation tools such as Markdown, Confluence or GitHub Wiki.

• Actual salaries vary based on a variety of job-related factors, including but not limited to geographic location, external market data, internal equity, skill set, experience, training, education and/or performance.
• Base pay is just one component of the total compensation package; other rewards may include annual bonuses, short- and long-term incentives and program-specific awards.

• Health insurance coverage.
• Employee wellness programme.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays, sick time and vacation.