Sport Tech & Data
Workforce Scheduling Analyst
Mid Level
Sofia, Bulgaria
hybrid
Full time
Job description
About the Role
This role sits within the Workforce team in a central Ops team that keeps Genius running smoothly, empowering teams to focus on driving the business forward. The role is responsible for scheduling and planning the daily workflows of assigned teams, working closely with all relevant teams involved in the company's products. It focuses on content distribution, work schedule optimisation, hours distribution, and database compilation, and requires a combination of good planning and organisational skills.
Key Responsibilities
- Manage long-term shift planning aligned with monthly content and coverage requirements.
- Monitor and align vacation requests against operational needs and targets.
- Process and maintain accurate records of sick leave and other absences.
- Schedule and track training activities to meet predefined staffing and coverage goals.
- Analyse and monitor monthly transferred content to support operational insights.
- Collect, verify, and consolidate data for the Workforce Team's monthly reporting.
- Schedule and plan daily workflows for assigned teams.
- Collaborate closely with all relevant teams involved in the company's products.
- Support content distribution, work schedule optimisation, hours distribution, and database compilation.
Required Experience & Qualifications
- Strong command of English, both written and spoken.
- Confident using MS Office, especially Excel, Word, and PowerPoint.
- Clear, effective communication across teams and stakeholders.
- Adaptability and flexibility in response to shifting priorities and schedules.
- High accuracy and attention to detail in scheduling, reporting, and data handling.
- Ability to work well as part of a team and independently.
- Capability to manage multiple tasks and deadlines at once.
- Genuine interest in and understanding of global sports and tournaments.
- Good planning and organisational skills.
Workplace
- Office-first culture with opportunities to collaborate, connect and learn together.
- Hybrid working models differ depending on role and location.
Benefits & Perks
- Range of benefits.
- Support for employee wellbeing.
- Support to grow skills, experience and career.
The Application Process
The employer provides guidelines on its use of AI in the hiring process and what candidates can expect during the interview process. Candidates who need assistance during the recruiting process due to a disability can request it when applying.
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