Agencies
Tournament Services & Ticketing Manager
Mid Level
Scottsdale, United States
in office
Full time
Job description
About the Role
The Golf Events Division of SPORTFIVE provides management and consulting services to more than 30 professional events and owns and operates five golf programmes in their entirety. The Tournament Services & Ticketing Manager plays a key role in the year-round planning and execution of the Myrtle Beach Classic while also supporting ticketing strategy and operations across SPORTFIVE's owned and operated golf events. The role covers tournament services functions including sponsor fulfilment and activation, hospitality, CRM management, volunteers, social media, player courtesy cars, Pro-Am events, ticketing, credentials and access management.
Key Responsibilities
- Manage tournament services and operational planning for the Myrtle Beach Classic, including sponsor activation, hospitality, volunteers, Pro-Am events and player courtesy cars.
- Oversee the tournament's ticketing platform, credentialing processes, admissions operations and on-site ticket distribution.
- Serve as a ticketing resource across SPORTFIVE's owned and operated golf events, adapting processes to meet individual event needs.
- Partner with tournament leadership to develop ticket sales strategies, marketing campaigns and new revenue opportunities.
- Coordinate with ticketing providers, the PGA TOUR, vendors and internal teams to support event execution and contractual requirements.
- Manage corporate client communication, sponsor fulfilment and relevant information in the CRM.
- Prepare ticketing reports and provide sales, fee, tax and disbursement information to the Finance team.
- Support tournament communications and promotional efforts, including email campaigns, social media and spectator information.
- Recruit, schedule and oversee ticketing staff, interns and volunteers as needed.
- Provide on-site operational support during tournament advance and tournament week.
Required Experience & Qualifications
- 3-5 years of experience in sports marketing, events, client hospitality, tournament services and/or ticketing.
- Strong organisational, communication and project management skills.
- Ability to manage multiple priorities and collaborate with clients, vendors and internal teams.
- Proficiency in Microsoft Office.
- Some manual labour will be required, including lifting boxes, gift assembly and event set-up support.
- Must be able to work extended hours and weekend shifts as required, particularly during tournament advance and tournament week.
- Must have a current driver's licence.
- Travel to other SPORTFIVE golf events may be required based on project and ticketing needs.
Preferred Skills
- Bachelor's degree in Sports Marketing/Management, Marketing, Management, Communications or a comparable field.
- Experience with professional golf events, sports hospitality or sponsor activation.
- Experience using ticketing, credentialing and CRM platforms.
- Experience supervising event staff, interns or volunteers.
Workplace
- Primary work location is Myrtle Beach, SC; some job boards may incorrectly display the location as Scottsdale, AZ.
Benefits & Perks
- Comprehensive suite of benefits including medical, dental, vision and retirement savings.
- Affordable employee medical premiums starting at $30.90 per month (highest deductible) to $165.77 per month (lowest deductible).
- 10 vacation days per year on starting, increasing with seniority, plus 20 paid holidays.
- 401(k) with matching up to $4,000 per year.
The Application Process
Every application is reviewed by a real person; AI is not used to screen or make decisions on candidates.
- Every application is reviewed by a real person, and AI is not used to screen or make decisions on candidates.
- Response times may vary because each submission receives genuine consideration.
- Automated emails are used to keep applicants updated on the status of their application.
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