Sports & Leisure Officer

Is responsible for ensuring that facilities are properly maintained at all times, monitoring their condition, and reporting any issues that affect operations. It also involves assisting with the planning and implementation of programmes or activities at the facilities, providing quality service to customers, and handling enquiries and complaints. The position sits within the Membership & Customer Excellence (MCE) Division, which delivers world-class experiences and deepens engagement across all customer segments.

• Ensure the Club's facilities are properly maintained at all times.
• Monitor the condition of facilities and report any issues affecting operations.
• Assist in planning and implementation of various programmes or activities at the facilities.
• Provide quality service to customers and ensure a courteous environment.
• Handle customers' enquiries and complaints.
• Prepare jockeys' gear for racedays and ensure tidy up of Jockeys Room (applicable to Raceday Operations, Tracks and Racing Facilities Staff).
• Perform any other related duties as assigned by supervisor.

• A minimum of 4 years relevant work experience in recreation or facility management.
• Diploma in Recreation, Facilities Management, or related disciplines.
• Able to communicate in Chinese and simple English.
• Trustworthy, dependable, responsible, accountable.
• Proactive, highly motivated, passionate about work.
• Customer centric, sociable and people-oriented.
• Communication, interpersonal and influencing skills.

• Benefits package
• Dynamic working environment
• Development opportunities

The Club is Hong Kong's largest single taxpayer and one of the city's major employers, and its Charities Trust is one of the world's leading charity donors.