Sporting Fashion & Goods
Specialist GBS Credit & Collections (French Speaker) - Maternity Cover
Mid Level
Porto, Portugal
in office
Contract
Job description
About the Role
Sits within the Credit and Collections team, which is responsible for daily dunning and collection, dispute management and credit management, together with support for projects and process standardisation initiatives. The team pursues excellence in all deliverables and aims to be recognised as a highly trusted partner by stakeholders, ensuring a stable and flawless business platform for adidas Europe. The role works closely with Cash Application, Customer Primary Data, Account and Sales Operations, Sales and Market Finance.
Key Responsibilities
- Ensure timely collection of receivables by working closely with customers and internal stakeholders and resolving causes of non-payment.
- Ensure all payments received are allocated accurately and timely without errors.
- Follow up on discrepancies and ensure they are handled within a reasonable time frame.
- Manage customer relationships, including problem resolution and root cause analysis.
- Assess and review credit risk on customers regularly to mitigate risk for adidas according to credit policy.
- Perform review, analysis and proposal of release on credit block deliveries.
- Provide insight into the development of the accounts receivable position of customers to the Credit & Collections leadership team and Sales / Finance stakeholders.
- Track disputes, forward them to the right department for solution and follow up until closing.
- Identify improvement opportunities and support their implementation.
- Ensure desktop procedures are updated in line with standards and policies.
Required Experience & Qualifications
- Good finance acumen.
- Experience with SAP and Excel.
- Experience in a shared service environment or similar.
- Ability to read, write and communicate in English and French in a business environment setting.
- Ability to pay close attention to detail.
- High degree of customer orientation.
- Good problem solving and analytical skills.
- Self-motivated and self-directed individual.
- Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, looking beyond the obvious.
- University degree in Accounting, Business Administration or similar field.
- 2 plus years relevant work experience in accounting / corporate finance area.
- Broad and deep theoretical understanding of job function.
About the Company
The company believes that embedding diversity, equity and inclusion into its culture and talent processes gives employees a sense of belonging and the brand a competitive advantage.
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