Production Services Manager

This role sits in the Media Rights team and focuses on shaping and delivering production services to Media Partners around the world. It covers two core service areas: Editorial Content Services (season content, match night services and Finals content) and Digital Broadcasting Services (Hive, streaming, data services and bookings). The postholder works within an integrated team of production services and matchweek specialists and partners closely with Media Partners, UEFA, UC3 and UEFA's suppliers to help partners get the most from their UMCC rights.

• Support rights cycle planning with UEFA, UC3 and supplier partners for a seamless transition into the 27/28 season.
• Work with UEFA's editorial, digital and content co-ordination teams to shape the new cycle content plan around Media Partner needs, covering magazine shows, promos, club profiles, off-tube commentary, instant highlights and highlights programmes.
• Help confirm the cycle distribution plan via SRT and Hive, and help define Digital, Hive and streaming services and the rate card to create a clear service offering that drives uptake.
• Manage the Digital Services booking process, including bookable services and matchday bookings on FAME and BBS, and coordinate streaming set-up with UEFA ahead of each matchday.
• Act as a key point of contact for Media Partners on editorial and digital services, including onboarding new partners.
• Manage partner access and support across Hive, the Broadcaster Information Centre, the Digital Library and Scoreplay.
• Own additional programming documentation, including the content and distribution calendar, manual chapters and workshop slides, and keep partners informed with timely circulars.
• Support Media Partner workshops with content, demos and service information.
• Run the post-season Broadcaster Questionnaire and Digital Services surveys, and gather ongoing partner feedback.
• Use feedback with UEFA and UC3 to improve services where they will make the biggest difference to partners, and work closely with Media Delivery and Media Partnerships colleagues to deliver one seamless service.

• A passion for the difference sport makes around the world.
• Ability to build trusted, long-term relationships.
• A collaborative, low-ego approach and a willingness to help.
• High personal standards, with resourcefulness and tenacity.
• Clear, proactive communication.
• A strong sense of ownership and urgency, with high levels of honesty and integrity.
• Willingness to travel globally.
• Experience of digital delivery, streaming and social media content.
• Experience managing service bookings, rate cards and partner onboarding.

• Knowledge of UEFA platforms (FAME, BBS, Hive, Broadcaster Information Centre) is a distinct advantage.
• Strong experience of additional programming and editorial services in sports broadcasting, ideally football (highlights, magazine shows, off-tube commentary, match night services).

Relevent is the world's leading privately owned commercial partner with a dedicated focus on international football.