Account Manager, Sport 24 - Global Partnerships

Sport 24 is IMG's owned and operated, industry-leading live sports channel for the airline and cruise line industries, and this role provides full-scale account management for it. The successful candidate works very closely with the Commercial, Marketing and Operations teams within the Sport 24 project, reporting to the Vice President, Global Partnerships. The role focuses primarily on advertising account management, campaign delivery, client reporting, data insights and partner service, while maintaining strong client and partner relationships and supporting customer success.

• Act as the day-to-day point of contact for all advertising clients, both agency and brand direct.
• Maintain campaign-specific client reporting, including broadcast transmission and channel impression reports for advertisers, rights holders and broadcast distribution tracking.
• Co-ordinate, manage and communicate advertising content rotations and advertising inventory management.
• Work in tandem with the channel operations and scheduling team on campaign creative delivery, campaign targets and monthly channel viewership data, ensuring timely delivery of campaign activation and proof of play (POP) management.
• Manage client contracting and invoice management in partnership with Finance and Legal, and manage and maintain the rights holder and advertising matrix in partnership with Legal and Acquisitions.
• Maintain sales and pipeline lead information across internal CRM systems with the Commercial team and the central TKO / IMG Sales Operations team, and provide ongoing pipeline analysis to the Commercial leadership team when requested.
• Compile campaign and commercial decks for advertising clients together with the relevant Sport 24 teams.
• Maintain regular contact with and nurture partner relationships to ensure customer success and respond to ad-hoc requests, aligning closely with the Operations, Marketing and Commercial teams to streamline partner communication.
• Manage and maintain the partner database, including contract terms, channel information, technical requirements, deliverables and other important information.
• Gather and consolidate passenger viewership and content performance data from airlines, cruise lines and Original Equipment Manufacturers (OEMs), and manage and maintain the data insights dashboard to inform decisions for the Operations, Brand Partnerships, Commercial and Marketing teams.
• Compile monthly partner reports on the performance of Sport 24 and Sport 24 Extra, and manage the setup, execution and delivery of the proprietary TKO Brand Lift Survey for Sport 24 in respect of both advertising clients and the overall Sport 24 network.

• Direct experience in client management, media or entertainment, and/or advertising agencies.
• An established record of success managing projects, building relationships and getting results.
• A proactive, diligent and organised working style.
• Experience of working with international and domestic account management and marketing teams.
• Significant experience in building and maintaining key customer relationships.
• A decisive individual with exceptional communication and client relationship-building abilities, able to build strong relationships with clients and support profitability, customer satisfaction and the achievement of sales targets.
• Demonstrated core competencies in business acumen, operational excellence, innovation mindset, and leadership and collaboration.

• Project management, research and/or agency experience.
• Knowledge of broadcast media, sport and advertising, and familiarity with travel/lifestyle and emerging digital/OOH media platforms.

• Based at Chiswick Park, London.
• Hours of work are 9-5; international travel and out-of-hours work may be required.

IMG is a leading global sports marketing agency specialising in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services and event management. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company that owns UFC, WWE and PBR, whose properties together reach 1 billion households across 210 countries and territories and organise more than 500 live events year-round.