Senior Lead - Partnership Servicing

This senior commercial role is responsible for delivering exceptional partnership management across the Club's commercial portfolio. The postholder leads the servicing and activation of high-value partnerships, ensuring partners receive a first-class experience while maximising the value of their investment. Working closely with the Head of Partnership Servicing, the role takes ownership of strategic partner relationships, leads a talented team, and helps drive the continued growth and success of the commercial partnerships programme.

• Lead the servicing and activation of high-value partnerships.
• Ensure partners receive a first-class experience and maximise the value of their investment with the Club.
• Work closely with the Head of Partnership Servicing to deliver exceptional partnership management.
• Take ownership of strategic partner relationships.
• Lead a talented team within the commercial partnerships programme.
• Help drive the continued growth and success of the commercial partnerships programme.
• Develop and maintain strong relationships with partners and internal stakeholders.
• Oversee the delivery of contractual rights and activations.
• Identify opportunities for growth and retention.
• Ensure best-in-class service at every stage of the partnership lifecycle.

• Significant experience in partnership servicing, account management, sponsorship, or a related commercial environment, including substantial experience managing high-value commercial partnerships or key accounts.
• Proven people leadership experience with the ability to coach, motivate and develop high-performing teams, and a proven ability to lead and develop teams.
• Excellent relationship-building skills and experience managing senior stakeholder relationships, with comfort working with senior stakeholders.
• Strong commercial acumen, with the ability to identify renewal and growth opportunities.
• Experience delivering activation plans, performance reporting and partner review processes.
• Exceptional organisational and project management skills, with the ability to manage multiple priorities effectively.
• A proactive, solutions-focused approach and commitment to continuous improvement.
• Outstanding communication and presentation skills, including confident communication, strong commercial awareness, and the ability to influence, negotiate and build trusted relationships.
• A genuine passion for delivering excellent service and creating long-term partnership success.
• Highly motivated partnership professional with a passion for relationship management and delivering exceptional client experiences.
• Commitment to safeguarding and promoting the welfare of children and young people.
• Evidence and verification of relevant qualifications, including proof of eligibility to work in the UK, will be required.

• Based at the Club's Head Quarters in the Royal Liver Building, Liverpool.
• 35 hours per week on a permanent contract.
• Matchdays are included due to the nature of the role.

• Dedicated support for the physical and mental/emotional wellbeing of all people.

Everton Football Club is one of world sport's most respected and revered names, known for innovation, professionalism and community. The Club has a glittering history spanning three centuries and is guided by its aspirational motto Nil Satis Nisi Optimum. It is one of only three clubs to have been a founder member of both the Football League and Premier League, and its Men's Senior Team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners' Cup.