Sporting Fashion & Goods
Cloud Systems Engineer
Mid Level
Boston, United States
hybrid
Full time
Job description
About the Role
Supports the day-to-day operation, stability, and continuous improvement of PUMA North America's cloud and on-premises infrastructure platforms. It blends Systems Engineering and Infrastructure Engineering responsibilities, combining hands-on operational support with advanced technical troubleshooting, platform ownership, and infrastructure modernisation across Microsoft Azure, Windows Server, virtualisation, networking, storage, and associated enterprise services. The engineer works closely with cross-functional teams, vendors, and business stakeholders to deliver reliable infrastructure services, support strategic projects, and drive continuous improvement while maintaining operational excellence and compliance with corporate standards.
Key Responsibilities
- Design, implement, operate, and continuously improve cloud and hybrid infrastructure platforms with a primary focus on Microsoft Azure and Google Cloud Platform (GCP), ensuring security, scalability, resilience, and cost efficiency.
- Provision, automate, and manage infrastructure using Terraform, GitHub, and GitHub Actions following Infrastructure as Code and DevOps best practices.
- Support and optimise cloud and on-premises services including compute, storage, networking, identity, monitoring, backup, disaster recovery, and cost management.
- Administer Windows and Linux server environments, ensuring availability, performance, compliance, patching, and lifecycle management.
- Support virtualisation, enterprise storage, and hybrid cloud environments, including performance optimisation, backup, recovery, and infrastructure modernisation.
- Monitor platform health, troubleshoot complex technical issues, perform root cause analysis, and implement permanent corrective actions.
- Collaborate with global infrastructure teams, architects, vendors, and business stakeholders to deliver cloud migrations, platform enhancements, and operational improvements.
- Maintain technical documentation, operational procedures, architecture standards, and support runbooks.
- Participate in incident, change, problem, security, and compliance management processes and act as an escalation point for technical support teams.
Required Experience & Qualifications
- Strong experience designing, implementing, and operating Microsoft Azure enterprise environments, including governance, security, networking, monitoring, and hybrid cloud integration.
- Experience with Google Cloud Platform (GCP) administration and operations.
- Hands-on experience with Terraform, GitHub, GitHub Actions, and Infrastructure as Code methodologies.
- Solid administration experience with Windows Server, Linux, Active Directory, and Microsoft Entra ID.
- Experience supporting VMware or comparable virtualisation platforms, including clustering, high availability, and disaster recovery.
- Experience with enterprise storage, backup, recovery, and data lifecycle management.
- Working knowledge of Microsoft SQL Server infrastructure, including backup, recovery, monitoring, and performance optimisation.
- Strong troubleshooting and problem-solving skills across cloud and on-premises, infrastructure, networking, storage, and virtualisation technologies.
- Experience with PowerShell or similar scripting and automation tools.
- Ability to optimise infrastructure reliability, performance, and cost efficiency.
- Strong communication, collaboration, and documentation skills.
- Ability to work independently within a global infrastructure organisation.
- Experience with Azure governance and landing zone concepts, including RBAC, Azure Policy, tagging, and cost management.
- Experience with Jira and Confluence.
- Knowledge of Azure networking, hybrid connectivity, and cloud security best practices.
Preferred Skills
- Exposure to container platforms such as AKS, GKE, or other cloud-native technologies.
- Experience using Microsoft Copilot or other AI-assisted operational tools.
- Microsoft Azure certifications (AZ-104, AZ-305) and/or Google Cloud certifications.
- Industry certifications demonstrating continuous professional development.
Benefits & Perks
- Bonus
- Benefits (corporate benefit summary)
The Application Process
Applications are reviewed by real people committed to fairness, transparency, and equal opportunity. No automated systems or AI tools are used to make hiring decisions; AI may support isolated organisational steps such as scheduling interviews without influencing decisions.
- Apply online and upload your application.
- Applications are reviewed by real people committed to fairness, transparency, and equal opportunity.
- No automated systems or AI tools are used to make hiring decisions.
- AI may be used for isolated organisational steps such as scheduling interviews, with no influence on decisions.
About the Company
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA looks for SPEED & SPIRIT in candidates, defined by values to BE DRIVEN, BE VIBRANT, BE TOGETHER, and to let individual talent and experience shine.
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