Senior IT Network Engineering & DTC Infrastructure

This role sits within PUMA's IT Infrastructure team based in Westford, MA. It implements and operates North American network and connectivity services while aligning closely with the Global Enterprise Connectivity team. The role leads a small team responsible for Cisco Meraki-based retail infrastructure and partners with InfraOps Manila and external partners.

• Implement and operate North American network and connectivity services, including LAN, WAN, Wi-Fi, network security, remote access, and cloud connectivity.
• Develop network designs, architecture, standards, and roadmaps in close collaboration and alignment with the Global Enterprise Connectivity team, translate jointly agreed direction into regional delivery and contribute North American requirements and lessons learned.
• Directly lead and develop two employees responsible for Cisco Meraki-based retail infrastructure across North America, set priorities and goals, provide coaching and performance feedback, and ensure alignment with regional needs and global network standards.
• Partner hands-on with InfraOps Manila on monitoring, incident response, standard changes, operational handoffs, runbooks, knowledge transfer, and escalation support.
• Lead troubleshooting of complex incidents and P1 outages, complete root-cause analysis, and implement preventive improvements.
• Manage regional network lifecycle, capacity, firmware, licensing, vendor coordination, and refresh execution within jointly agreed global standards and roadmaps.
• Maintain security and compliance controls, including segmentation, wall policy, secure remote access, and PCI-related requirements.
• Improve observability and efficiency through monitoring, documentation, and practical automation.

• 8+ years of hands-on enterprise networking experience, or an equivalent combination of education and experience.
• Demonstrated experience leading and developing employees or a small technical team, including goal setting, prioritisation, coaching, and performance feedback.
• Strong experience with Cisco and Meraki networking, Palo Alto firewalls, and enterprise wireless.
• Deep knowledge of routing, switching, BGP, VLANs, STP, NAT, 802.1X, RADIUS/TACACS+, IPSec VPN, segmentation, and network security.
• Experience with Microsoft Azure networking and network monitoring/telemetry.
• Clear communicator who can work effectively across North America, the global Network Connectivity team, Infrastructure Operations, and external partners.
• Able to support critical incidents outside standard hours and travel within North America as needed.

• Aruba and Cisco ISE experience is valued.
• Scripting or API-based automation is preferred.
• CCNP, PCNSA, or comparable expertise is preferred.

• Based in Westford, MA, within the IT Infrastructure team.
• Fast-paced and multicultural environment.

• $90,200 - $122,430 Base pay + Bonus + Benefits
• Pay may vary depending on job-related knowledge, skills, and experience.

• Bonus
• Benefits

PUMA is one of the world's leading sports brands, designing and developing footwear, apparel and accessories, with performance and sport-inspired lifestyle products in categories such as Football, Running, Training, Fitness, Golf and Motorsports.