Senior Manager, Brand Creative Retail, Seasonless Story Design, NA

Leads the creation of innovative, original retail environments, displays and digital solutions for retail stores, with a focus on seasonless storytelling across sport, innovation, brand DNA and hyper-localisation. Working under the direction of a Design Director and in partnership with Retail Producers and cross-functional peers, the post-holder develops consumer-led retail concepts and the evolution of the retail business. It is a people-leadership position responsible for leading, coaching and developing a team of in-house Story Designers and contract design talent, while fostering a culture of creativity, collaboration and innovation.

• Partner with the Design Director to lead seasonless story design and long-term vision, strategic and tactical direction, and design continuity.
• Manage team workload, project assignments and resource planning to ensure the right creative talent is aligned to business priorities and project needs.
• Lead an ideation process focused on strategy and exploration of colour, materiality, texture, spacing, proportion, scale and use of the environment.
• Lead, coach and develop a team of in-house Story Designers and contract design talent, providing clear creative direction, performance feedback, career development and day-to-day support.
• Foster a culture of creativity, collaboration, inclusion and continuous learning by mentoring team members and creating opportunities for professional growth.
• Develop presentation materials, including 3D and 2D files, that effectively communicate creative strategy and design concepts to the Design Director, cross-functional peers, external partners and all levels of leadership.
• Collaborate with producers, design counterparts, internal partners such as Brand, Retail Brand, Visual Merchandising, Brand Creative and Digital, and external partners to align project goals and priorities with retail brand and business strategies.
• Attend retail installs across North America to ensure projects execute to the highest standard.
• Contribute to the development of the brand's standards, design ethos, products and processes, and drive education and inspiration across the team on current and future trends influencing consumer experiences and technology.
• Constantly seek new and innovative ways to tell stories through graphics, styling, lighting, sculpture, photography, video, animation and more.
• Ensure results, timelines and budgets are met, working upstream to elevate strategic concerns and assert influence over final outcomes.
• Partner with Design Leadership to identify staffing needs, support hiring efforts and build a strong and diverse team capable of delivering best-in-class retail storytelling experiences.

• 10+ years of progressive, technically sophisticated design experience in graphic, experiential, spatial or brand design, with a demonstrated ability to apply these skills in ways that elevate brand excellence.
• Bachelor's degree in architecture, graphic design or a related field, or any suitable combination of education, experience and training.
• A passion for the athlete, sport and culture.
• Demonstrated strength in managing a design studio in the delivery of progressively complex projects of varying scales, budgets and timelines.
• Proven ability to work independently as well as to drive a clear vision and lead others in the development of concurrent projects.
• Expert in applying and performing design skills including concepting, ideation, drawing and sketching, typography, colour theory, spatial design in scale, visual presentation development and space planning layouts.
• Strong knowledge of current trends in colour, graphic design, art, photography, architecture and experience design, and their application to the sport industry.
• Strong knowledge of production design, fabrication, materiality and emerging manufacturing trends.
• Strong attention to detail.
• Expert oral and written communication skills, with the ability to present new concepts and designs to small and large groups, including meeting facilitation and presentations to executive leaders.
• Strong interpersonal and collaboration skills, with a highly developed ability to cultivate relationships in an open, positive and inclusive environment.
• Proven ability to manage ambiguity and motivate teams to create compelling solutions when the way forward is not always clear.
• A sense of humour, positivity and an entrepreneurial spirit.
• Demonstrated expertise using computer design applications including SketchUp, Enscape, Rhino, Grasshopper, V-Ray, Figma, Keynote and Adobe Creative Suite.
• Proven experience leading, coaching and developing high-performing teams, including in-house designers and contract creative talent, while fostering an inclusive, collaborative and growth-oriented team culture.

• Experience with motion graphics and video-editing.

• Travel of 5–15% of the time may be required.