Manager, Signage

Will build the wayfinding and signage plan for a venue cluster from the ground up, shaping how spectators, athletes and workforce move through every competition and non-competition venue. It involves scoping requirements, creating dot plans and artworks, and guiding contractors and cluster venue managers through planning, installation, Games-time operations and de-rig. The postholder will work with Venue Management, Functional Area leads, city authorities and transport partners to keep every sign accurate, on brand and ready for each sport configuration.

• Scope wayfinding and Functional Area signage requirements for competition and non-competition venues across the cluster.
• Develop signage dot plans and artworks in approved software, aligned with brand and terminology standards.
• Validate sign locations on venue site visits with Venue Management, Functional Area leads, contractors and transport partners.
• Direct contractors and cluster venue managers on specifications, permits, installation and de-rig against readiness milestones.
• Lead Games-time signage operations, managing sport transitions, escalations and wayfinding adjustments for a seamless spectator journey.
• Perform other duties as required, with the role evolving over time and potentially including operational responsibilities during the Olympic and Paralympic Games.

• 5+ years of experience in wayfinding and signage planning, or in signage delivery for major games or tournaments.
• Familiarity with signage artwork production, signage scoping and signage-specific software across multiple venues.
• Strong project management skills, balancing multiple venues, sports and competing priorities against tight deadlines and changing requirements.
• Strong understanding of venue operations, spatial planning and spectator movement from Olympic and Paralympic Games or large global sporting events.
• Excellent communication and coordination skills with venue teams, functional areas, contractors and public agencies in a multi-venue, multi-stakeholder environment.

• ADA accessibility training or certification in signage and environmental design.
• Multi-venue or multi-sport operations at major international events.
• Experience within an event organising committee or venue team.
• Coordinating with transport operators and city authorities on wayfinding.
• Signage planning, asset management or wayfinding software experience.

• Available to work onsite in the Downtown Los Angeles-based office.
• LA28 does not provide relocation assistance for any positions; candidates based outside the Los Angeles area are welcome to apply if able to work on-site in LA, as LA28 values talent from all geographic backgrounds.
• The majority of work will be conducted in an office setting, requiring extended periods using computers, phones and other office equipment.
• The LA28 office is an open floorplan working environment; employees must be able to work efficiently in an open cubicle environment.
• Hours of work may vary, including evenings, weekends and holidays, especially during peak event periods.
• Increasing on-site work at venues as the Games approach, through installation, Games-time operations, sport transitions and de-rig, with local and regional travel.
• Comfortable navigating construction areas, multi-level venues, outdoor conditions, long walking distances and crowds.

• A historic opportunity to guide millions of visitors through the LA28 Games.
• Visible ownership of the signage every spectator, athlete and partner will follow.
• Broad exposure to venue, transport, brand and operations teams across the Games.
• Teammates who share optimism, excellence, co-creation and pride in Los Angeles.