Esports
Risk Associate
Mid Level
Hyderabad, India
in office
Full time
Finance & LegalGovernance & Risk
Job description
About the Role
This role sits within the Risk Operations Team and supports fraud prevention efforts, investigations, and compliance with fraud prevention protocols. It involves monitoring player accounts and transactions, analysing gaming data, and collaborating with cross-functional teams to resolve fraud cases. The position operates in a dynamic, fast-paced industry and requires handling sensitive information confidentially.
Key Responsibilities
- Assist in monitoring player accounts, transactions, and activities to identify potential fraud risks and anomalies.
- Utilise data analysis techniques to review and interpret gaming data for patterns or irregularities indicative of fraudulent behaviour.
- Maintain accurate and organised records of fraud prevention activities, investigations, and outcomes.
- Support fraud investigations by gathering relevant information, assisting in evidence collection, and documenting findings.
- Collaborate with relevant teams to address and resolve fraud cases promptly.
- Manage the Risk hotline and ad-hoc tasks.
- Communicate effectively with cross-functional teams to provide updates on fraud prevention activities.
- Ensure that all fraud prevention efforts align with data protection regulations, industry standards, and ethical guidelines.
- Handle sensitive player information with confidentiality.
- Stay informed about emerging fraud trends, techniques, and industry best practices to enhance fraud prevention strategies.
Required Experience & Qualifications
- Experience working in a risk mitigation function.
- Strong verbal and written communication skills.
- Experience in handling customer queries through different mediums.
- Knowledge of customer due diligence, KYC, and anti-money laundering.
- Ability to collaborate and work with cross-functional teams across different locations.
- Flexibility to work in 24/7 rotational shifts.
- Ability to work under minimum supervision.
- Analytical mindset.
Preferred Skills
- Experience in an online business.
Benefits & Perks
- Safe home pickup and home drop.
- Regular bonus and pension.
- 24 days annual leave.
- Extra paid leave, including wellbeing and development days.
- Life assurance and income protection.
- Private healthcare and wellbeing support.
- Communication allowance of INR 3,000 per month.
- Crèche expenses of up to INR 16,000 per year for children under 3.
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