Sporting Fashion & Goods
eCommerce Content Producer - HOKA & Teva
Mid Level
London, United Kingdom
hybrid
Full time
Creative & ContentContent Production
Job description
About the Role
As the Content Producer for HOKA and Teva footwear brands in EMEA, the role is responsible for planning, producing and publishing engaging on-site content that brings brands, products and campaigns to life across EMEA websites. The role manages content from planning and briefing through to build, QA and launch, ensuring activity is delivered accurately, efficiently and on schedule. It helps create locally relevant digital experiences that support brand and commercial priorities while continuously looking for opportunities to improve the customer journey.
Key Responsibilities
- Own the planning, scheduling and publishing of on-site content across HOKA and Teva EMEA websites.
- Translate brand campaigns, product launches and commercial priorities into clear and engaging digital experiences.
- Manage content briefs and workflows from initial planning through design, development, QA and launch.
- Build and maintain website content using CMS and ecommerce platforms, including homepages, landing pages, banners and campaign content.
- Work closely with Trade, Brand, Ecommerce, UX, Design and Content Development teams to deliver activity accurately and on time.
- Manage multiple briefs, projects and deadlines through tools such as Jira and Asana.
- Support translation and localisation workflows to ensure content is relevant and accurate across EMEA markets.
- Use customer behaviour, analytics and digital best practice to identify opportunities to improve content engagement and the online customer journey.
- Support reporting and page performance analysis using tools such as FullStory and Google Analytics.
- Champion HOKA and Teva brand standards, ensuring messaging, content and visual execution are consistent across all digital touchpoints.
Required Experience & Qualifications
- Experience building, managing and scheduling content through a Content Management System.
- Experience within ecommerce, digital or a similar brand environment.
- Experience with ecommerce and CMS platforms such as Salesforce Commerce Cloud/Demandware and CoreMedia.
- Familiarity with project management tools such as Jira and Asana and Agile/Scrum ways of working.
- Experience using analytics tools such as Google Analytics.
- Experience working with external agencies, translation partners and cross-functional teams.
- Highly organised and comfortable managing multiple projects, briefs and deadlines simultaneously.
- Excellent attention to detail and a strong eye for engaging digital content and design.
- Proactive, solutions-focused and confident bringing forward new ideas.
- Understands how content can influence the customer journey and commercial performance.
- Comfortable collaborating across different functions, regions and stakeholder groups.
- Able to translate creative concepts and wider business priorities into clear and actionable content plans.
- Customer-focused and continually looks for opportunities to improve the digital experience.
- Comfortable using data and insights to inform decisions and recommendations.
Preferred Skills
- Experience managing multiple campaigns, ideally across different languages, markets or websites.
- A basic understanding of HTML and/or CSS.
Benefits & Perks
- 27 days holidays plus bank holidays, and the opportunity to take half-day Fridays when work is finished for the week.
- Extras, discounts, perks and volunteering opportunities, including generous discounts and community-based programs.
- Growth and development opportunities, including personal and professional development support and a Global Mentorship Programme.
- Health, wellness and career development support.
- Hybrid and flexible working environment.
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