Senior Manager Business Processes OTC

Focuses on consulting PUMA's business partners in process and solution design, with particular emphasis on order-to-cash (OTC) processes for the wholesale, retail and e-commerce business. It involves partnering with technology teams to design, develop and implement new functionalities that will become part of the S/4 Fashion template. The role also includes managing cross-functional stakeholder relationships and supporting continuous improvement and rollout throughout project phases, including training, testing, migration, cutover and hypercare.

• Consult business partners in process and solution design with focus on OTC processes for the Wholesale, Retail and E-com Business.
• Partner with tech teams for solution design, development and implementation of new functionalities which will become part of the S/4 Fashion template.
• Manage cross-functional and cross-department relationships and ensure communication with relevant stakeholders.
• Seek and provide regular feedback to business partners to continuously improve working and delivery mode.
• Be accountable for the evaluation, decision taking, and timely delivery of business demands as per agreement with business counterparts and project manager.
• Support continuous improvement and roll out throughout the project phases, including training, testing, migration, cutover and hypercare support.

• Proficiency in business process solution design and delivery.
• Strong execution capabilities combined with an entrepreneurial and hands-on approach.
• Very good knowledge of business processes and relevant technology in wholesale, retail and e-commerce.
• Outstanding analytical and technical skills with a focus on ERP systems and OTC, retail and e-commerce processes.
• Strong interpersonal, presentation and facilitation skills to effectively operate in cross-functional and international environments.
• Good understanding of integration between POS and ERP.
• Excellent verbal and written language skills in English.

• Previous experience within the fashion, retail or consumer goods industry.
• Experience with SAP S/4.
• Experience in footwear and apparel.
• Prior experience working with SAP CAR.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide. PUMA provides equal opportunities for all job applicants, regardless of race, colour, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.