Hospitality Director (Olympics) (Airline Client)

Octagon is seeking a Hospitality Director to lead the planning, execution and delivery of a premier C-suite hospitality programme surrounding the LA28 Olympic and Paralympic Games on behalf of one of the world's leading global airlines. The role sits within the agency's hospitality and hosting vertical and involves close collaboration with clients, internal teams and LA28 stakeholders. It is suited to a candidate who thrives in a fast-paced, collaborative environment and is passionate about creating exceptional experiences for executive-level guests and key stakeholders.

• Serve as a trusted agency partner to clients and other key stakeholders, ensuring seamless collaboration and alignment across all workstreams.
• Lead the planning and execution of C-suite, B2B hospitality programming across workstreams including, but not limited to, F&B, gifting, accommodations and transportation.
• Serve as the primary on-site client lead in Los Angeles, acting as the eyes and ears on the ground and proactively communicating important updates, observations and opportunities to clients and internal stakeholders.
• Lead CEO programming and experience development, collaborating with clients and internal teams on the concepting, design and execution of hospitality environments and hospitality space buildout.
• Oversee the F&B workstream, managing hotel catering operations and offsite dining experiences in partnership with the client lead.
• Lead LA market efforts, overseeing venue familiarisation and route mapping while cultivating relationships with LA28 contacts and key stakeholders.
• Develop events, including scheduling, logistics, health and safety, insurance, creative production and briefing documentation, and develop the Program Execution Guide with support from the broader team.
• Serve as an experiential marketing and hospitality subject matter expert, identifying innovative ways to bring brand messaging, storytelling and guest engagement strategies to life through events and hospitality experiences.
• Support financial management across the programme, including budget tracking, forecasting, expense management and reconciliation processes.
• Contribute as a key member of the hospitality and hosting vertical, bringing fresh perspectives, industry insights and innovative solutions to continuously enhance capabilities and elevate client experiences.

• 7-10 years of experience in experiential marketing, hospitality, event management or a related field, with a proven track record of managing VIP, executive and high-profile hospitality programmes.
• Proven background in luxury B2B hospitality, executive hosting and client service excellence, with strong attention to detail across all aspects of programme delivery, including hospitality operations, project management and stakeholder engagement.
• Extensive experience working directly with senior executives and C-suite audiences, bringing a hospitality-first mindset and impeccable organisational skills.
• Passion for hospitality, sports, entertainment and travel, with experience delivering premium guest experiences ranging from intimate executive engagements to large-scale marquee events.
• Strong leadership and communication skills, with the ability to influence, build trust and foster meaningful relationships with clients, partners, vendors and internal stakeholders.
• People-first leadership approach, committed to developing talent, empowering teams and driving a collaborative, high-performing culture.
• Highly organised and detail-oriented, with the ability to lead multiple workstreams, manage complex timelines and consistently deliver high-quality results under pressure.
• Strategic, proactive and solutions-oriented, with the ability to anticipate challenges, assess risks and implement effective mitigation plans.
• Exceptional judgment, discretion, professionalism and emotional intelligence when working with senior executives and managing sensitive situations.
• Proven experience leading client engagements, staff planning and cross-functional teams while ensuring programmes are delivered on time, on budget and to the highest standard.
• Willingness to travel regularly (approximately 15-20%) and to work evenings, weekends and holidays as required to support programme delivery.

• Experience working internationally, partnering with global teams, or supporting major events such as the Olympic Games, FIFA World Cup or other premier sporting events.

• Employees are required to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager, to the extent permissible by local law.

Octagon is the global sports, entertainment and experiential marketing arm of the Omnicom Group and is recognised as one of the Best Places to Work in Sport. Its people are described as Playmakers, finding insightful, bold ways to create play in their work, their lives and the world, and the agency believes in the power of play to create big ideas and unlock potential for clients and talent. Its teams are fans of sports, entertainment and culture at large, which allows them to continually evolve the fan experience alongside some of the biggest brands and talent in the world.