Associate Director, Hospitality

Will produce and oversee events from strategy through completion and enhance visibility in the marketplace. This senior position leads the day-to-day operations of a key retainer client and requires outstanding, forward-thinking service and the organisation of memorable high-touch events that meet quality expectations. It sits within the brands and properties group, which partners with iconic brands and rights holders across strategy and consulting, creative, live experiences and commercialisation.

• Produce and oversee events from strategy through completion, enhancing THE·TEAM's visibility in the marketplace.
• Act as a subject matter expert on corporate event management, B2B hosting, hospitality and related industry knowledge; identify strategic opportunities and deliver best-in-class solutions.
• Develop and deliver polished client deliverables and critical framework materials to support client decision-making.
• Lead day-to-day operations of a key retainer client and provide outstanding, forward-thinking service.
• Sole oversight of multiple direct reports, providing leadership, motivation, direction and support for client objectives and individual career paths; may involve freelance support team members and internal service experts.
• Lead annual hospitality strategy aligned to parent partnership strategy and objectives; ideate, operate, oversee and deliver numerous hospitality projects.
• Manage large-scale project budgets from initial build through reconciliation.
• Maintain working relationships with existing partners, vendors and properties on behalf of the client and THE·TEAM.
• Oversee all aspects of event planning, including project plans, partner and vendor relationships, event communications, hotel contracts, decor, catering, entertainment, transportation, invitee lists, special guests, gifting and amenities, promotional materials and related elements.
• Set, communicate and maintain timelines; research, plan and execute site visits; manage on-site execution including set-up, staffing, guest logistics, stakeholder communications, vendor organisation and problem-solving.
• Maintain core knowledge of THE·TEAM service offerings and collaborate with other service teams, proactively involving related teams as needed.
• Anticipate challenges and handle arising issues across entities; deliver quality events that meet or exceed client expectations; provide feedback and periodic reports; conduct post-event evaluations and recaps showcasing success and ROI.
• Understand client business and sector contexts and industry contexts for their investments; comprehend hospitality programmes in relation to client objectives and the big picture; garner strong client and partner relationships for future events using knowledge of THE·TEAM capabilities.

• Robust experience managing multiple direct reports.
• Proven experience as an event planner or organiser.
• Impressive portfolio of previously managed events.
• Self-starter who requires little to no supervision to meet and carry out event and service responsibilities.
• Excellent customer service, time management and communication skills.
• Basic sales skills and ability to build productive business/vendor relationships.
• Ability to identify and maximise event opportunities.
• Ability to prioritise and manage multiple projects independently.
• Up-to-date and informed knowledge of the sports and entertainment industries.
• High level of initiative and interpersonal skills and ability to work well independently and in a team environment.
• Genuine passion for hospitality, events and hosting.
• Negotiation experience.
• Self-motivation, enthusiasm and willingness to learn.
• Strong attention to detail and highly organised.
• Proficiency in Microsoft Office applications, with extensive expertise in Microsoft PowerPoint and Excel, and knowledge of common event management software.

• Experience in the high-end hosting space is preferred.
• Experience in the sports or entertainment industry is preferred.
• Hospitality certification is a plus.

• Base salary range: $90K–$115K, plus bonus potential if applicable for role.
• The salary range listed is one component of the total compensation package; compensation decisions depend on the circumstances of each role.

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence.