Content Operations Officer |||

The Content Operations Officer supports the day-to-day execution and coordination of the SPL's content operations, ensuring timely and efficient content delivery in line with the league's editorial and content strategy. The role works closely with internal teams, SPL clubs, and external partners to coordinate content production, manage digital content workflows, and support the distribution and accessibility of content across relevant platforms.

• Manage and track daily content requests across departments and the Content team, coordinating with relevant stakeholders to ensure timely delivery and escalating delays when required.
• Coordinate production assignments involving photographers, videographers, and Mobile Content Creators, monitoring production activities and related costs.
• Maintain accurate production records and ensure production activities remain within approved budgets.
• Oversee on-ground content teams during matches, events, and SPL activities, coordinating team assignments, schedules, access, and operational requirements to ensure smooth execution and timely delivery.
• Coordinate live content activities across TikTok and YouTube, ensuring operational readiness, platform access, and scheduling, and liaise with internal teams and external stakeholders to support live content delivery.
• Support the activation of partnerships with third-party platforms and content partners, coordinating content deliverables, campaigns, workshops, and partnership initiatives, and follow up with stakeholders to ensure agreed commitments are delivered.
• Maintain trackers for content requests, production assignments, costs, and coverage activities, and monitor live content activities and partnership activations.
• Prepare regular operational updates and reports for the Content Operations Manager.
• Identify operational issues and escalate them in a timely manner while supporting practical solutions.
• Meet key performance indicators, including timely completion of content requests, adherence to production budgets, successful on-ground coverage, coordination of photography, video, and Mobile Content assignments, execution of TikTok and YouTube live activities
• Delivery of third-party partnership activations, and accurate operational trackers and reports.

• Bachelor's degree in marketing, Communications, Journalism, Media Studies, Business Administration, or a related field.
• Minimum 1–3 years of experience in content operations, digital media, content production, social media coordination, or a related field.
• Good verbal and written communication skills when dealing with internal and external stakeholders.
• Ability to work collaboratively with different teams and stakeholders.
• Strong coordination and organisational skills, with the ability to manage multiple tasks and deadlines.
• Ability to identify operational challenges and support finding practical solutions.
• Understanding of social media platforms, digital content workflows, and content management tools.
• Ability to work in a fast-paced environment and adjust to changing priorities.
• Ability to prioritise tasks and ensure timely delivery.
• Attention to detail to ensure content assets, schedules, and information are accurate and properly organised.

• Experience working with sports organisations, media companies, or digital content teams.
• Familiarity with social media platforms and digital content management tools.