Receptionist

The Receptionist provides a first-class experience to all visitors and takes responsibility for the standards and operation of the reception area, answering the phone and supporting the Workplace Manager as required. Reporting to the Workplace Manager, the role sits within the REWS team and delivers customer service satisfaction to agreed department key performance indicators. The role also provides cover for the post room when required.

• Meet and greet visitors on arrival, offer refreshments and communicate their presence to the appropriate individual via telephone or email.
• Ensure reception areas are always clean and tidy, representing company standards at all times.
• Operate and manage enquiries effectively with a warm and friendly manner.
• Ensure all messages are managed and communicated in a professional and friendly manner.
• Manage meeting room reservations on the computerised booking system and assist in the co-ordination and preparation of meeting rooms.
• Coordinate department-related services such as room bookings, travel arrangements, office and kitchen supplies, catering requests, office machinery and consumables.
• Organise and deliver internal and outgoing mail communication to ensure delivery of business correspondence.
• Assist with the organisation of meetings, workshops, seminars and company events.
• Book couriers and taxis as appropriate.
• Carry out the role of Fire Marshall.

• Good written and spoken communication abilities with experience of communicating at all levels.
• Good knowledge of the Microsoft Office 365 suite.
• Working knowledge of a computerised switchboard.
• Ability to work under pressure.
• Polite and courteous manner.
• Well organised.
• High attention to detail.
• Ability to prioritise workload.
• Fluency in English.

• Previous experience in a large corporate environment.

• Hybrid working with 2+ office days per week.
• Fully remote working across August from anywhere in Bulgaria.

• Group Bonus Plan.
• €100 Monthly food vouchers.
• Transport and utilities support.
• 25 days' annual leave plus local public holidays.
• 5 additional paid days off for volunteering, learning and Game Day in December.
• Hybrid working with 2+ office days per week, plus fully remote working across August from anywhere in Bulgaria.
• ShareSave scheme.
• Life assurance and income protection.

Entain is a leading, global sports betting and gaming company and a FTSE company with iconic brands including Ladbrokes, Coral, BetMGM, Eurobet and bwin.