Receptionist

This role welcomes members and provides a premium experience by managing their queries and bookings both face to face and by telephone. The post holder also keeps the reception area clean, tidy, and presented to brand standards. The team operates in an environment where colleagues feel a sense of belonging and can thrive physically and mentally while fulfilling their full potential.

• Welcome members and provide a premium experience.
• Manage member queries face to face and by telephone.
• Manage member bookings face to face and by telephone.
• Keep the reception area clean and tidy.
• Present the reception area to brand standards.

• A passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

• £13 per hour

• Free club membership for you and your family.
• 50% discount on food and drinks.
• Discounts on swimming, tennis lessons, and personal training.
• Opportunities for career advancement through internal training and development.
• Wagestream App: get paid on demand.
• Access to the Benefits Suite.

We are Europe's leading premium health and wellness group. We aim to create a thriving and inclusive culture, and together we are more than a Club.