Club Operations and Investment Manager

Leads the development and delivery of club and county board (CB)-facing data, reporting and investment operations across the community game. It oversees the day-to-day management and ongoing development of the Club Portal as a core organisational system and primary data source for club and CB insight. The role ensures data structures, reporting frameworks and governance standards support evidence-led decision-making, investment prioritisation and compliance across Rugby Development.

• Own and develop the Club Portal as the single source of truth for club and CB insight.
• Define and maintain data architecture, reporting frameworks and governance standards, ensuring alignment between club insight, programme delivery data and playing data.
• Shape and oversee reporting outputs in partnership with Data & Insights colleagues, including Tableau dashboards, and provide authoritative guidance to programme owners on system design and data capture standards.
• Lead engagement and feedback mechanisms for clubs and volunteers, translating community insight into actionable improvements across the community game, and represent Clubs & Communities in data and digital roadmap development.
• Lead financial governance and oversight of club and CB investment funding, including capital, revenue, grant and loan programmes.
• Oversee capital and venue funding processes from expression of interest through monitoring and evaluation, ensuring consistent governance, and coordinate legal and security processes associated with facility investment loans.
• Own reporting frameworks underpinning CB funding, including minimum operating standards, audits and outcome-based reporting.
• Establish and maintain data quality standards across club-facing systems, enable aggregation of club and CB data at regional and national level, and identify opportunities to streamline processes and reduce duplication across Rugby Development.
• Provide structured insight to senior leadership to inform strategic and investment decisions, support adoption of data-led working practices across programmes and delivery teams, and act as the operational link between Facilities, Finance, Data & Insights and Delivery teams.
• Provide specialist technical guidance and system training where required, support change management in embedding consistent systems and governance standards, collaborate with colleagues to contribute to strategic, business and operational plans, act as an ambassador for the RFU and its core values
• And undertake other duties consistent with the post as required.

• Advanced Smartsheet expertise, including system design, automation and reporting.
• Strong understanding of data governance and operational process design.
• Experience managing grant or investment processes end-to-end.
• Ability to translate complex delivery insight into structured reporting frameworks.
• Strong analytical capability and attention to detail.
• Excellent stakeholder management skills across multiple functions.
• Experience designing scalable operational systems.
• Deep understanding of the community rugby landscape.
• Committed to embodying the ethos of the culture by using the three core values — Put the Team First, Shape the Future and Respect Each Other — to guide day-to-day decisions, actions and interactions.
• Committed to actively contributing to and building an inclusive culture in the role and day-to-day behaviours.
• All role holders must maintain an appropriate standard of confidentiality.

• Experience supporting capital investment or facilities programmes.
• Experience working with BI tools, such as Tableau.
• Experience operating in a PMO or governance environment.
• Understanding of audit and compliance processes.

• Homebased with some travel to Allianz Stadium.
• Works flexibly, with regular office attendance encouraged, including for this role.

The organisation's culture is expressed through its core values: Put the Team First, Shape the Future and Respect Each Other.