Lead - Inbound Transportation Operations

The Inbound Transport Operations Lead is a senior role within the Global Inbound Transportation Team, reporting directly to the Head of Inbound Transportation Operations. The role drives execution of strategic transport initiatives and enhances delivery performance by ensuring products flow efficiently and on time from suppliers to warehouses for assigned markets. It plays a pivotal role in managing and evolving transport operations, boosting performance, fostering proactive shipment oversight, and streamlining the transportation network.

• Drive key strategic initiatives for Transport Operations, including supporting the establishment of transport flows to new warehouses, onboarding of Logistics Service Providers, and scaling of Direct Ship operations.
• Lead and optimise inbound delivery performance for a specific market, ensuring timely and cost-effective product flows from factories to warehouses across diverse modes of shipment including air, sea, and road, and guaranteeing rigorous adherence to SLAs and lead-time benchmarks.
• Establish strong partnerships with LSPs, Regional Operations, Customs, and Supply Planning, mitigating supply chain disruptions proactively, driving continuous improvement, and enforcing accountability across all stakeholders.
• Co-lead monthly and quarterly business reviews with LSPs and market-level reviews to evaluate KPIs, drive continuous improvement, and hold all stakeholders accountable.
• Lead initiatives to standardise, align, and re-assess global transport operations requirements across providers and destinations.
• Foster best practice sharing, driving standardisation and harmonisation where beneficial while maintaining agility for local market needs.

• Degree in business, economics, logistics, planning, supply chain, information systems, or operations.
• +7 Years of work experience in global transport operations.
• Extensive knowledge and operational experience across all modes of transport, including airfreight, sea freight, truck, and courier services.
• Strong analytical, structured and data-driven mindset.
• Excellent interpersonal and communication skills, both oral and written, to interact effectively with different teams and stakeholders.
• Proficiency in English.
• Ability to work and deliver in changing environments, under very limited guidance while adhering to specified deadlines.

• MBA is a plus.
• Experience in an apparel/fashion global supply chain management or freight forwarding/carrier industry is ideal.
• Additional supply chain experience in procurement, sourcing, supply planning, and warehousing is an asset.
• Other languages beyond English are a plus.

• Zurich-based role within the Global Inbound Transportation Team.