Production Coordinator

Management Operations partners with nearly every division of ESPN and many across The Walt Disney Company to ensure ESPN's Content business operates at the highest level of efficiency and productivity. The team focuses on the personnel and business management aspects of how content comes to life, while content leaders focus on the fan. A Production Coordinator supports the day-to-day workforce planning and business operations of ESPN's Content division, carrying out resource scheduling, vendor and contract management, and legal and policy adherence.

• Maintains knowledge of the business processes, workforce guidelines and resource planning required across assigned content areas, and analyses content scenarios to create plans that support initiatives within resource and financial limits and departmental processes and protocols.
• Educates, trains and advises others on the policies and processes that guide work, such as T&E policy, workforce classifications and time entry, promotes adherence, and participates in developing and modifying policy and processes.
• Partners with and functions as a liaison for various departments such as Production, Operations, HR, Legal and outside entities, attending meetings with stakeholders and representing a neutral party in discussions.
• Participates in developing, implementing and enhancing technology tools and workflow processes, and provides training to team members, new hires, client groups and other personnel as needed.
• Ensures appropriate timelines are met for all projects and tasks, and deals with time-sensitive and confidential materials and decisions such as budgets, fees and performance.
• Participates in sourcing, hiring, managing, scheduling and providing feedback on various roles, trains and guides others in the processes of engaging workers and vendors, and processes hiring requisitions.
• Requests and/or drafts short-form contracts for various roles and vendors, enters, tracks and manages contract information in the system of record, and creates new vendors in the Disney vendor portal, coordinating with Disney Shared Services on troubleshooting vendor set-ups.
• Reviews, approves and rejects timecards and expense reports according to Disney timekeeping and travel and expense policies, and creates, organises and distributes various data and reports.
• Remains accessible and may be required to work non-traditional days and hours during production peak times.

• Minimum of 2 years of business, personnel, production or operations experience.
• Strong organisational skills, including budgeting time, prioritising workload, accuracy and attention to detail in all tasks.
• Effective communication skills, including being clear and concise in all forms of communication and the ability to manage high-volume email, phone traffic and in-person interactions.
• Demonstrated ability to take initiative and perform independently with some guidance from management and senior teammates, such as suggesting ideas and solutions to problems that arise and recognising when an issue is present and providing rectifying solutions.
• Demonstrated ability to react quickly and positively to a wide variety of sensitive production and personnel situations that arise and are subject to continual change.
• Experience in various aspects of resource management and business operations, such as processing contracts and invoices, creating, maintaining and distributing information, and resource scheduling and staffing.
• Advanced knowledge of Microsoft Office programmes and platforms (Office 365, Outlook, Excel, Word, OneNote, PowerPoint, SharePoint, Teams) and Smartsheet or similar programmes.
• Demonstrated passion and commitment to fostering an inclusive work environment that enables everyone to belong and thrive.
• High School Diploma or equivalency.
• Working knowledge of Concur, Kronos, SAP and business intelligence tools such as MicroStrategy.

• Knowledgeable about the sports content landscape.
• Basic understanding of the production of studio shows, remote events, digital and/or packaged shows.
• Understanding of basic reporting and analytics processes, identifying trends and developing metrics.
• Solid analytical and technical critical thinking skills.
• Basic financial/budgetary management experience.
• Bachelor's Degree or equivalent years of experience from Vocational School, or in Production, Journalism, Business or a related field.

• The amount of hours scheduled per week may vary based on business needs.
• The base pay actually offered will take into account internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills and experience among other factors.

• Works with content leaders to plan, request and allocate resources, schedule personnel and/or facilities, review time entry and expenses, and track paid time off.
• A bonus and/or long-term incentive units may be provided as part of the compensation package, dependent on the level and position offered.
• A full range of medical, financial and/or other benefits, dependent on the level and position offered.

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN and Disney Experiences.