Senior Manager, Production

The Senior Manager, Production is an integral position on THE·TEAM's Experiential Team, responsible for overseeing the successful delivery of various aspects of agency projects from brief to execution. The role ensures that all project-relevant resources, including operations and logistics, are allocated and delivered on time, on budget and to the quality expected by THE·TEAM and its clients. The postholder also contributes to department operations, processes, budgeting for live projects and pitches, agency quality control and third-party supplier management, while mentoring and developing members of the Production team.

• Oversee and manage various elements of large-scale projects from planning through execution
• Work collaboratively with all THE·TEAM account teams to ensure flawless project delivery against client objectives and the agreed budget
• Manage vendor relationships across audio, lighting, staging, fabrication, graphics, digital technology, venues, labour and other executional partnerships, ensuring suppliers meet THE·TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
• Maintain regular communication with the agency team and client team regarding roles and responsibilities, budget, schedules and project status
• Develop, manage and reconcile project budgets of $500k+, ensuring projects are correctly budgeted and meet expected financial targets
• Develop production schedules and run of shows, and enforce deliverable dates key to programme success
• Build and maintain effective client relationships, ensuring client needs are addressed in a timely fashion throughout the duration of projects
• Manage and develop relationships with THE·TEAM trusted suppliers and third parties throughout the duration of the project
• Manage the working team across a client account, providing guidance and leadership, communicating a vision and challenging the team to achieve goals
• Create a positive, collaborative, teamwork environment based on the company culture and values
• Promote the team environment and provide work direction and guidance, including coaching, professional development and training, guiding the team on deliverables and establishing best practices with project management
• Cultivate account-specific collaboration, maintain awareness of nuances within individual account teams, continually guide and evolve team process and serve as a trusted resource on integrated teams
• Contribute to business development efforts for new revenue opportunities with existing and potential clients

• Minimum of a Bachelor's degree
• 4–7 years relevant and increasing operations experience
• Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
• Demonstrated in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
• Confidence to present and communicate with senior clients, and the ability to independently craft complex, nuanced written communications for internal and external outreach
• Capable of navigating tough issues and influencing those involved toward a desired outcome
• Comfortable working as an integral part of a team environment
• Continuously demonstrates a solution-oriented mentality
• Ability to lead and inspire other team members and generate positive morale
• Ability to multi-task and prioritise workload while coordinating with others to proactively meet deadlines
• Strong attention to detail and highly organised
• Ability to thrive in a fast-paced environment and possess a 'can-do' attitude at all times

• Operations experience in the experiential, sports or entertainment field
• Agency experience

• Base salary range: $68–80K, plus bonus potential if applicable for the role

THE·TEAM provides representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by a belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. THE·TEAM does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits.