Federations & Governing Bodies
Lead Operations Attendant (Part-Time)
Mid Level
Vero Beach, United States
in office
Part time
Job description
About the Role
Major League Baseball is seeking a Lead Operations Attendant to serve in a senior, field-based role within its Operations department at the Jackie Robinson Training Complex (JRTC). The role is responsible for executing and supporting daily facility and event setups, while assisting with task oversight, safety adherence, and real-time problem-solving in collaboration with Operations Attendants. The post holder acts as a field-based point of contact for the Senior Coordinator, Facilities & Event Operations and works closely with Operations leadership.
Key Responsibilities
- Support and assist with daily operational and event setups and breakdowns across JRTC facilities.
- Execute event layouts, room setups, and field support elements in accordance with plans, specifications, and direction from Operations leadership.
- Confirm that setup components such as furniture placement, equipment positioning, barricades, cones, and signage align with approved layouts, instructions, and established standards.
- Identify and correct setup issues in real time to ensure accuracy, safety, and readiness.
- Participate in and oversee the safe movement, placement, and breakdown of furniture and equipment throughout the complex, ensuring proper lifting techniques, equipment use, and safety practices are followed.
- Maintain organisation and cleanliness of Operations storage areas and ensure equipment and furniture are returned to designated locations after use.
- Support clubhouse operations as needed, including locker room setup, laundry assistance, hydration stations, and preparation of player and staff support spaces.
- Prepare on-field hydration stations according to event schedules and ensure coolers are retrieved, cleaned, and properly stored after use.
- Ensure cleanliness, organisation, and readiness of assigned areas in coordination with Operations Attendants, including dugout, seating bowl, and exterior facility support tasks carried out in accordance with standard operating procedures.
- Serve as a field-based point of contact for the Senior Coordinator, Facilities & Event Operations, communicating setup progress, operational challenges, and safety concerns to Operations leadership in a timely and professional manner.
- Assist with receiving incoming shipments, including unloading, inspection, labelling, inventory verification, and staging or storage in designated locations.
- Assist in monitoring and removing garbage around the facility grounds, with a focus on exterior locations, to maintain a clean and inviting environment for guests.
- Assist with gate operations, including directing vehicle traffic, safely parking vehicles, providing guest directions, and processing payments for designated events.
- Ensure assigned tasks are completed accurately and thoroughly before transitioning to new assignments, and carry out other duties as assigned by Operations leadership.
Required Experience & Qualifications
- High school diploma or equivalent.
- Ability to manage one's own time and the time of others.
- Self-starter who works as a team player and is also able to work independently with minimal supervision.
- Excellent verbal communication and customer service skills.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to work irregular hours, including nights, weekends, and holidays.
- Possession of a valid Driver's Licence and an excellent driving record.
- Ability to lift boxes and equipment up to 50 pounds frequently.
- Ability to work outdoors in extreme weather conditions, including excessive heat and humidity.
- Ability to pull tarp when necessary.
Preferred Skills
- 1-3 years of experience working in facility or athletic operations.
- Supervisory experience of at least 1 year.
- Knowledge of the game of baseball.
- Proficiency in Microsoft Office Suite.
Workplace
- Senior field-based role based at the Jackie Robinson Training Complex (JRTC).
Benefits & Perks
- Discounts on MLB and JRTC merchandise.
- Complimentary or discounted tickets to special events at JRTC.
- JRTC Employee & Family appreciation events.
The Application Process
- All job offers will be based on successfully completing a background check.
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