Supervisor DC Operations, Monday-Wednesday 6pm-630am

The Operations Supervisor is a member of the Distribution Centre management team and works to continuously optimise DC operations by engaging with stakeholders to improve operational metrics, refine processes and remove waste. The role manages associates with varying levels of experience and requires autonomous and collaborative work in a demanding, often ambiguous environment. The supervisor interfaces with the Distribution Director, Transportation Director, facility operations and shift managers, and area operations and forklift associates.

• Manage a specific functional area in the distribution centre and remain accountable for achieving all productivity and quality targets.
• Train, manage and develop all distribution centre associates.
• Maintain full working knowledge of the WCS and WMS platforms.
• Manage the collection, reporting and feedback regarding operations functions using SAP, Excel, queries and WMS reporting.
• Report on operations metrics to evaluate distribution centre area performance in productivity, quality and safety.
• Create a positive team environment that encourages associates to provide insights and feedback to improve processes, adapt to an ever-changing business and stay focused on customer satisfaction.
• Maintain all OSHA safety standards and direct associates to keep a safe and orderly working environment, including reporting accidents, injuries, damage and potential threats to safety and following up on property damage or safety concerns.
• Help lead Lean Six Sigma activities.
• Undertake other duties as assigned.

• High school diploma or GED equivalent required.
• Minimum of two years related distribution experience and/or training.
• Experience operating in high-volume distribution operations.
• Strong people management ability to manage associates with varying levels of experience.
• Good interpersonal and communication skills, both oral and written, with the ability to effectively and efficiently interact with associates and senior distribution centre management.
• Ability to accept and meet critical deadlines with good planning and organisation skills.
• Strong analytical and data manipulation skills.
• Proficient use of Microsoft Office applications.
• Ability to work both autonomously and collaboratively in a demanding and often ambiguous environment with strong attention to detail and effective prioritisation.
• Ability to work overtime and weekends as required.
• Extensive walking and standing on hard surfaces.
• Regularly required to talk, hear; sit, stand and/or walk; use fingers, hands, arms and feet to feel, handle, grip, grasp, lift, operate, push, pull, bend, and/or twist for up to ten hours per day.
• Occasionally required to climb, stoop, kneel and/or crouch.
• Occasionally lift and carry items such as boxes weighing up to fifty pounds.
• Ability to work safely on elevated surfaces (2nd level mezzanine).

• Evening shift, Monday to Wednesday, 6pm–6:30am.

• Eligible to earn an annual bonus based on company performance.

• Robust and progressive medical coverage, including HSA with employer funding or FSA options, dental, vision and prescription drug coverage.
• Adoption support, including surrogate and fertility support.
• Short- and long-term disability and basic life and AD&D insurance.
• 401k plan and Stock Purchase Plan with employer match.
• Full-time employees are eligible for education assistance and generous leave policies, including 14 weeks of paid parental leave.
• Employees accrue prorated flexible time off at.4388 hours per day, increasing with years of service.
• Twelve paid holidays throughout the calendar year.
• Service Time Off during milestone years.

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